Summary
Overview
Work History
Education
Skills
Timeline
Generic

ENTESAR NASSER

Brooklyn

Summary

Creative and adaptable professional with a strong commitment to continuous learning. Proven track record in delivering exceptional customer service and administrative support, including clerical tasks and public engagement. Expertise in calendar management, scheduling, data entry, and database administration.

Overview

10
10
years of professional experience

Work History

QA Administrative Assistant

Paul J Cooper
Brooklyn
09.2023 - 04.2025
  • Assisted in maintaining quality assurance documentation for compliance standards.
  • Supported the development of training materials for quality assurance processes.
  • Conducted investigation of reportable and non-reportable incidents for multiple residential program sites.
  • Made all required notifications of reportable and non-reportable incidents to all correspondents and stakeholders within the required time frames.
  • Assisted with audits preparations, board of directors' reports and administrative support tasks as needed.

Front Desk/Call Center Bookkeeping

Artisans of Medicine
09.2022 - 09.2023
  • Coordinated all front desk operations, managing client check-ins and check-outs efficiently.
  • Maintained accurate records and documentation, ensuring timely reporting and compliance.
  • Facilitated effective communication with customers and staff through active listening and clear articulation.
  • Scheduled and organized appointments, conferences, and meetings to optimize operational flow.
  • Handled incoming mail and deliveries while ensuring the reception area remained clean and welcoming.
  • Entered financial data into databases, maintaining exceptional attention to detail throughout.
  • Demonstrated strong multitasking and time-management skills to prioritize tasks effectively.
  • Supported team initiatives, exhibiting a professional attitude and collaborative spirit.

Cashier

Rite Aid
10.2021 - 09.2022
  • Welcomed customers and assessed needs to provide tailored assistance.
  • Delivered friendly service to enhance customer loyalty and satisfaction.
  • Maintained merchandise by stocking, tagging, and displaying products effectively.
  • Promoted sales through attentive customer engagement and support.

Cashier

Burger King
01.2018 - 02.2019
  • Maintained secure cash drawers, resolving discrepancies in daily totals promptly.
  • Operated cash register for cash, check, and credit card transactions with high accuracy.
  • Reviewed new promotions while monitoring price changes effectively.

Beauty/Discount store
06.2015 - 12.2017
  • Designed price tags and merchandise signs to enhance display clarity.
  • Replenished sales floor merchandise while organizing shelves for optimal presentation.
  • Stocked and tagged merchandise, ensuring compliance with display standards.

Education

Bachelor Degree - Childhood Education

BROOKLYN COLLEGE
09.2025

Associate Degree - Liberal Arts and Science

NEW YORK CITY COLLEGE OF TECHNOLOGY
01.2019

Skills

  • Customer and client relations
  • Organization skills
  • Effective communication
  • Documentation management

Timeline

QA Administrative Assistant

Paul J Cooper
09.2023 - 04.2025

Front Desk/Call Center Bookkeeping

Artisans of Medicine
09.2022 - 09.2023

Cashier

Rite Aid
10.2021 - 09.2022

Cashier

Burger King
01.2018 - 02.2019

Beauty/Discount store
06.2015 - 12.2017

Bachelor Degree - Childhood Education

BROOKLYN COLLEGE

Associate Degree - Liberal Arts and Science

NEW YORK CITY COLLEGE OF TECHNOLOGY

Similar Profiles

CREATE PROFILE