Enya Franca Santana
Boca Raton,FL
Summary
Hardworking and passionate with strong organizational skill. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2025
2025
years of professional experience
Work History
Pharmacy Manager
Med-source Pharmacy
11.2024 - Current
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Ordered medications from manufacturers
Pharmacy Technician
Palm Beach Pharmacy Dermatology
07.2024 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
Pharmacy Technician
Integra Rx Pharmacy Dermatology
08.2023 - 07.2024
- Company Overview: Boca Raton, Florida
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system
- Provided customer service to patients by answering questions about medications and health-related topics
- Managed filing of prescriptions, both electronically and manually
- Boca Raton, Florida
Barista
Starbucks
- Controlled line and crowd with quick, efficient service
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
Hostess
Ganzo Sushi
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
Sales Manager
Town Center
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets
Walgreens Pharmacy Technician
Walgreens
03.2023 - 06.2023
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
Education
High School -
Skills
- Teamwork and Collaboration
- Listening Skills
- Productive
- Organized
- Critical thinking
Languages
Portuguese
Native or Bilingual
Spanish
Professional Working
English
Native or Bilingual
Timeline
Pharmacy Manager
Med-source Pharmacy
11.2024 - Current
Pharmacy Technician
Palm Beach Pharmacy Dermatology
07.2024 - Current
Pharmacy Technician
Integra Rx Pharmacy Dermatology
08.2023 - 07.2024
Walgreens Pharmacy Technician
Walgreens
03.2023 - 06.2023
High School -
Barista
Starbucks
Hostess
Ganzo Sushi
Sales Manager
Town Center