Vincenza Walsh

• Provided friendly and courteous service to all guests within the suite area.
• Followed established procedures for handling complaints or special requests from guests in a timely manner.
• Maintained a high level of knowledge regarding menu offerings so as to be able to answer any guest questions.
• Took orders from guests for alcoholic beverages according to state and local laws and regulations.
• Cleaned tables after events including wiping down surfaces, removing trash, cleaning glassware, plates, utensils, while adhering to health codes.
• Assisted with set up of food, beverage, and other items for events taking place in the suite area.
• Ensured that all guests received prompt attention by responding promptly to requests for assistance or services from guests in the suite area.
• Reported malfunctioning equipment or unsafe conditions immediately upon discovery.
• Replenished buffet items as needed during events to maintain freshness and quality of food items.
• Greeted guests and ensured their comfort in the suite area.

Serve guests with exceptional service while preparing cocktails at a fast and efficient pace. Maintain a clean and safe work environment for my co workers and myself. Bar lead in charge of all inventory. Bar always fully stocked and ready to rock!

• Monitored alcohol consumption levels of guests to ensure responsible drinking.
• Performed opening and closing duties including restocking supplies.
• Provided top-tier service and warmly greeted guests.
• Managed initial and final liquor inventories.
• Designed visually appealing displays for craft cocktails.
• Focused on achieving optimal cleanliness in every project.
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• Developed detailed manuals for service, food, and beverage procedures.
• Handled customer complaints with professionalism, upholding brand standards.
• Implemented strategies to boost sales revenue by utilizing upselling techniques.
• Conducted analysis of labor and food costs.