Enzo Canini
Columbus
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed across roles at Outback Steakhouse and other leading companies. Excelled in leadership and adaptability, enhancing team productivity and customer satisfaction. Skilled in communication and organization, consistently delivering results beyond expectations.
Overview
3
3
years of professional experience
Work History
Roofer
Forza Roof Cleaning
668 Radio Dr Lewis Center OH 43035
05.2024 - Current
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Use solution to remove mosses to bring back a healthy shiny roof
- Use powered equipment to assist us in hitting every spot on the roof
- Water plants if any solution dropped near them to dilute it.
- Applied roof coatings to protect roof and extend lifespan.
- Provided exceptional customer service post-project completion ensuring client satisfaction remains high long after the initial job is done.
- Assist with any problems the homeowners might have on properties
Food Runner/To-Go Specialist
Outback Steakhouse
2020 Polaris Pkwy, Columbus OH 43240
05.2023 - 08.2024
- Greeted customers and provided outstanding customer service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted wait staff with timely food delivery and guest requests.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Processed payments for orders and provided customers with change.
- Addressed customer complaints and inquiries to verify satisfaction.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Adjusted food preparation methods in accordance with customer requests.
Car Dryer
MCB Carwash
8990 S Old State Rd, Lewis Center OH 43035
04.2022 - 02.2023
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed cars and trucks daily for auto dealership.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Provided exceptional customer service and addressed customer inquiries.
- Applied protective agents, including sealants, to protect surfaces.
- Utilized high-pressure washers to clean vehicles and equipment.
- Followed safety guidelines for cleaning vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
Busser/ To-go
Cheesecake Factory Inc
1566 Polaris Pkwy #124, Columbus OH 43240
11.2021 - 12.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted customers with carry-out service.
Education
No Degree - Business Management
Columbus State Community College
08.2025
Skills
Communication
Problem solving
Customer Service
Leadership
Adaptability
Reliability
Active listening
Quick to learn something
Organization
Timeline
Roofer
Forza Roof Cleaning
05.2024 - Current
Food Runner/To-Go Specialist
Outback Steakhouse
05.2023 - 08.2024
Car Dryer
MCB Carwash
04.2022 - 02.2023
Busser/ To-go
Cheesecake Factory Inc
11.2021 - 12.2022
No Degree - Business Management
Columbus State Community College
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