Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Resident Safety Representative
Hofstra University
10.2023 - 03.2024
Served as a liaison between residents and management, addressing concerns related to safety issues within the community.
Promoted a culture of safety awareness through effective communication strategies and educational materials.
Assisted in the development of safety policies and procedures to maintain a secure living environment for all residents.
Customer Service Associate
Walgreens Boots Alliance
07.2023 - 09.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Maintained a high level of product knowledge, providing accurate information to customers.
Answered customer telephone calls promptly to avoid on-hold wait times.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Red Cross Volunteer
American Red Cross
09.2020 - 05.2022
Assisted affected communities by providing first aid, emotional support, and essential supplies during natural disasters.
Promoted health initiatives among vulnerable populations through participation in vaccination campaigns and health promotion efforts.
Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
Education
Bachelor of Arts - Political Science
Hofstra University
Hempstead, NY
05.2026
BBA - Business Administration And Management
Hofstra University
Hempstead, NY
05.2026
Skills
Customer Service
Critical Thinking
Problem-Solving
Decision-Making
Public Speaking
Team Collaboration
Certification
Microsoft Office Specialist Master Certification (MOS)