Enzo Fragante

As a lead cook I am in charge of training new people on certain areas of the kitchen. It is also required that I look after my fellow coworkers in case they need help or have any questions. Being of assistance is a must. Keeping track of a list of items needed to ensure the kitchen is running smoothly. Many more duties are required as a shift lead.

• Trained new employees and delegated daily tasks and responsibilities.
• Trained and mentored new employees to maximize team performance.
• Helped store management meet standards of service and quality in daily operations.
• Communicated closely with servers to fully understand special orders for customers.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Maintained safe working environment by observing safety procedures, policies, and regulations.
• Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
• Implemented quality control measures to ensure consistency in product offerings across shifts at the establishment.
• Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.