Enzo Galati
Rancho Santa Margarita,CA
Summary
Proven to excel in fast-paced environments, I leveraged my customer engagement and food preparation skills at Little Caesars Pizza to enhance guest satisfaction and streamline operations. As an adept communicator and efficient team player, I significantly contributed to maintaining high standards of service and operational excellence, ensuring a positive impact on workplace productivity and customer experience. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
Work History
Crew Member
Little Caesars Pizza
Rancho Santa Margarita, CA
04.2022 - Current
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Assisted management team with inventory counts of food products and beverage supplies.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Resolved customer complaints in a professional manner.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Took orders from patrons and input selections into store computer system.
- Upheld high standards of productivity and quality in operations.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Assistant Apartment Manager
TC Equity LLC
Temple City , CA
10.2021 - 03.2022
- Prepared and maintained accurate records of all rental transactions.
- Coordinated with maintenance staff to ensure apartments were ready for new tenants on time.
- Performed administrative tasks such as filing, data entry, and record keeping.
- Maintained positive relationships with existing tenants by providing excellent customer service.
- Processed rental payments from tenants in a timely manner.
- Monitored rent collection activity and took appropriate action when needed.
- Updated resident files regularly to maintain accuracy of information.
- Reviewed applications submitted by prospective renters for eligibility requirements.
Custodial Services
Rainbow Kids Achievement Center
Rancho Santa Margarita, CA
06.2020 - 09.2021
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Provided general custodial services such as cleaning floors, walls, windows, furniture and fixtures.
- Provided custodial services such as sweeping, mopping, dusting and vacuuming.
Education
High School Diploma -
Tribe Day School
Rancho Santa Margarita, CA06-2022
Skills
- Customer Service
- Drive-Thru Operations
- Food Preparation
- Cooking
- Food Running
- Customer Engagement
Timeline
Crew Member
Little Caesars Pizza
04.2022 - Current
Assistant Apartment Manager
TC Equity LLC
10.2021 - 03.2022
Custodial Services
Rainbow Kids Achievement Center
06.2020 - 09.2021
High School Diploma -
Tribe Day School
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