Enzo Lamantia
Tallahassee,FL
Summary
Developed strong client relationship management and analytical skills in fast-paced financial environment. Demonstrated ability to understand and address client needs while ensuring regulatory compliance. Seeking to transition into new field where these skills can drive success and innovation. Experienced leader with strong background in guiding teams, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Financial Services Representative
Blue Coast Federal Credit Union
Tallahassee, FL
08.2025 - Current
- Assisted members with account inquiries and transaction processing.
- Educated clients on product offerings and financial services available.
- Processed loan applications and supported underwriting procedures.
- Maintained accurate records of member interactions and transactions.
- Collaborated with team members to improve service delivery efficiency.
- Resolved member issues through effective communication and problem-solving skills.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
Manager
Chick-fil-A
Tallahassee, FL
07.2024 - Current
- Managed daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management techniques to reduce waste and enhance stock accuracy.
- Coordinated scheduling to optimize staff coverage during peak hours and special events.
- Enforced food safety protocols to maintain compliance with health regulations and standards.
- Collaborated with leadership to align team goals with organizational objectives for growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
Education
No Degree - Finance
Tallahassee State College
Tallahassee, FL05-2029
Skills
- Financial services
- Customer relationship management
- Cash management
- Cash handling
- Customer relationship building
- Teller transactions
- Hospitality and accommodation
- Communication management professional
- Team leadership
- Time management
- Decision-making
- Customer service