Dedicated and driven Operations Professional with extensive experience in hospitality, HR functions , Payroll and Employee relations. i am driven to help employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
WORK HISTORY
•Responsible for day-to-day operations of assigned
account, including hiring, training, disciplining, and
terminating staff
• Communicate staffing needs via Requisition Forms
Develop staff in both technical and professional skills
through performance management (coaching,
counseling, disciplining, training, annual formal
performance evaluations, recognition, etc.)
•Perform calculations in overtime, vacation, and sick
hours to provide accurate data to payroll processing
database
•Streamline HR efficiencies, coordinate new hire
orientations and provide on boarding and training for all
new employees
•Investigate payroll variances and employee claims to
resolve discrepancies and balance financial records
•Promote employee welfare by maintaining proper
protocols throughout investigations and disciplinary
procedures.
•Review resumes and employment applications and
interview applicants to evaluate work history and other
qualifications
•Implemented team feedback to recommend corrective
action to senior leadership
•Collaborated with HR team to establish useful
implementation of employee relations programs and
initiatives
•Completed in-depth investigations into issues pertaining
to discipline and grievance management and
recommended strategies
•Promoted employee welfare by maintaining proper
protocols throughout investigations and disciplinary
procedures
•Assist team supervisors with constructive coaching and
counseling
•Provided thoughtful and engaging new employee on
boarding presentations to energize workforce and set
organizational expectations
•Supervised interviews and conducted exit surveys to
verify compliance with HR best practices
•Conducted check-ins with employees to assess workplace
health and personnel engagement