E. Paul Zambrano
Naples,FL
Summary
Healthcare professional with strong background in providing administrative support in medical environments. Proven ability to manage high-volume patient interactions and ensure accurate and timely documentation. Reliable team player focused on achieving efficient workflows and adapting to changing needs. Skilled in electronic health records management and patient communication.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Stay at Home Parent
Self
05.2016 - Current
- Single dad to set of triplets from age 6 month till present.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
EMT-Basic/EMT-Paramedic
Ambitrans Medical Transport
10.2021 - 10.2022
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Assessed medical conditions of patients in pre-hospital settings.
- Responded to 911 calls for medical emergencies.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Handled patient transfers from one medical facility to another.
- Delivered emotional support to patients and families.
- Followed all safety protocols and took necessary precautions while providing care.
- Trained new EMTs on proper protocols and procedures.
- Collaborated with medical doctors and other healthcare professionals.
- Immobilized patient for placement on stretcher and ambulance transport.
- Observed patient behavior to report changes to medical personnel.
- Educated public on emergency medical services.
- Dispensed medications and monitored patient reactions.
- Conducted patient intake and triage procedures.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Utilized communication devices to maintain contact with supervisors.
- Provided patient families with post-medical care instructions.
- Performed medical tests and collected samples for laboratory analysis.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Upheld legal compliance standards by adhering to established protocols regarding documentation, treatment procedures, and communication practices within the EMS system.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
- Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
- Increased patient comfort during transport by providing compassionate care and addressing individual needs.
- Ensured patient safety by properly utilizing immobilization devices and administering appropriate treatments.
- Streamlined documentation processes for efficient patient information transfer between EMS personnel and hospital staff.
- Enhanced the reputation of the EMS service within the community by delivering exceptional patient care during high-stress situations.
- Enhanced team performance by effectively collaborating with paramedics, nurses, and physicians in high-pressure situations.
- Facilitated timely patient transfers to specialized facilities for advanced care when necessary.
- Supported fellow EMTs through active participation in shift debriefings, discussing challenges faced during calls to foster collective learning experiences.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Responded to daily emergencies and worked alongside firemen and EMTs.
Health Technician
Department of Veteran Affairs
10.2010 - 05.2016
- Ensured compliance with HIPAA regulations by maintaining confidentiality in all aspects of patient information handling and storage processes.
- Supported medical research efforts by accurately collecting and cataloging specimen samples.
- Educated patients on self-care management strategies for chronic conditions or post-surgical recovery periods.
- Reduced stress for patients and families with proactive communication and care coordination.
- Contributed to positive patient experience, offering emotional support and guidance on health maintenance.
- Supported efficient clinic operations, scheduling appointments and managing patient flow.
- Trained new health technicians, sharing best practices for optimal job performance and patient care outcomes.
- Promoted patient satisfaction with thorough explanations of procedures and treatment plans.
- Enhanced patient trust and comfort by maintaining clean and organized treatment area.
- Reduced errors in laboratory results by maintaining strict quality control measures.
- Streamlined appointment scheduling process to reduce wait times and improve overall clinic workflow.
- Contributed to successful accreditation reviews through adherence to established policies, procedures, and guidelines within the healthcare facility.
- Assisted in implementation of new health technology systems, improving patient record accuracy.
- Participated in ongoing professional development opportunities to stay current on industry trends and maintain expertise in Health Technician role.
- Assessed patient vital signs regularly, alerting appropriate staff members of any abnormalities or concerning changes.
- Provided support in emergency situations, ensuring timely and effective patient care.
- Streamlined inventory management process for medical supplies, avoiding shortages.
- Provided compassionate support to patients during difficult health situations, promoting trust and rapport building with the healthcare team.
- Contributed to patient rehabilitation with therapeutic exercises and monitoring progress.
- Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
- Supported physicians inpatient consultations, effectively communicating relevant medical information.
- Conducted regular equipment checks to ensure operational efficiency and safety in patient care environments.
- Enhanced patient satisfaction with compassionate communication and attentive care during procedures.
- Reduced risks of cross-contamination by rigorously adhering to sterilization procedures for medical instruments.
- Improved health outcomes, monitoring patient vitals and adjusting care plans as needed.
- Increased accuracy of medication administration through diligent maintenance of electronic medication records.
- Enhanced team collaboration by sharing insights from patient care experiences in team meetings.
- Conducted health screenings to identify early signs of conditions, enabling prompt intervention.
- Optimized inventory management systems for medical supplies, reducing waste while ensuring necessary resources were always available for staff use.
- Improved clinic efficiency by streamlining medical record documentation processes.
- Streamlined patient data entry, significantly reducing wait times for treatment.
- Enhanced patient care by accurately collecting and analyzing health data.
- Assisted in developing and implementing health and safety protocols, leading to decrease in workplace accidents.
- Conducted preventive maintenance on medical equipment, extending its lifespan and reducing repair costs.
- Advised patients and families on health topics pertinent to care and treatment.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Cared for patients by providing personal assistance and ambulation.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Utilized medical software to document and track patient progress.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Performed diagnostic tests and reported results to healthcare providers.
- Evaluated patient histories and medical records for accuracy and completeness.
- Monitored patients during surgeries and identified specific response patterns.
- Instructed patients in at-home care and continued treatments.
- Called patients post-procedure to inquire about status, recovery and questions.
- Triaged patients in office or by phone to assess severity of conditions.
- Assisted physicians in diagnosis and treatment of patients.
- Educated patients and caregivers on proper ways to use breathing apparatuses at home.
- Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
- Maintained a safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
- Collaborated with interdisciplinary healthcare teams for improved patient outcomes, sharing critical lab findings and insights.
- Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
- Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
- Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
- Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
- Kept laboratory in compliance with applicable guidelines and laws.
- Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
- Aided clinicians in diagnosing rare conditions through precise execution of specialized tests upon request.
- Stayed current with industry advancements through regular attendance at professional conferences and workshops, applying learnings to daily practice.
- Served as a reliable resource for colleagues and hospital staff by diligently maintaining knowledge of relevant diagnostic tests, procedures, and best practices.
- Provided comprehensive training for new staff, fostering a supportive learning environment for skill development.
- Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
- Promoted a culture of continuous improvement within the laboratory team by leading regular performance reviews and goal-setting sessions.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Recorded and maintained accurate data to facilitate tracking of results.
- Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Operated highly specialized laboratory equipment to process specimens.
- Enforced quality control protocols to maintain accuracy of test results.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
- Prepared reports to document laboratory results and findings.
- Identified and troubleshot technical issues related to laboratory procedures.
- Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
Medical Assistant Technician
Cleveland Clinic Florida
05.2004 - 11.2008
- Conducted thorough pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
- Prepared examination rooms and sterilized equipment according to strict guidelines, ensuring a safe environment for patient care delivery.
- Provided compassionate support to patients during difficult times, offering a listening ear and empathetic approach to care delivery.
- Enhanced patient experience by providing quality care and maintaining a friendly, professional demeanor.
- Ensured accurate record-keeping for patient files, updating information as needed and maintaining confidentiality.
- Promoted a positive work environment by fostering collaboration among team members and addressing any workplace conflicts promptly and professionally.
- Provided support during minor surgical procedures by preparing instruments, ensuring sterile conditions were maintained throughout the process.
- Educated patients on their health conditions, medication usage, and self-care techniques to promote proactive healthcare management.
- Performed phlebotomy procedures accurately and efficiently, minimizing patient discomfort during blood draws.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Managed inventory of medical supplies, monitoring stock levels and placing orders as necessary to maintain optimal clinic operations.
- Facilitated referrals to specialist providers when necessary, expediting access to advanced care options for patients in need.
- Implemented efficient systems for organizing medical records, improving access to patient information and reducing the potential for errors in documentation.
- Contributed to efficient clinical operations by performing various medical procedures and assisting with diagnostic tests.
- Collaborated with physicians to develop personalized treatment plans for patients, improving overall health outcomes.
- Streamlined appointment scheduling and follow-ups, resulting in improved patient satisfaction and timely care delivery.
- Improved communication between clinical staff members through effective coordination of schedules and task delegation.
- Ensured timely processing of laboratory samples by accurately labeling specimens and completing required documentation prior to submission.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Taught patients about medications, procedures, and care plan instructions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Measured patient spirometry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
No Degree - Emergency Medicine
Florida Medical Training Institute
Doral, FL11-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Decision-making
Certification
- Emt Basic
- Emt Paramedic
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Offering time and support to shelters for the homeless, women, and animals
- Youth Development Programs
- I like working with my hands and fixing things
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Participate in biking and swimming, as recreational activities to maintain physical fitness
- I enjoy cooking for friends and family gatherings
- Camping
- Volunteering with youth sports programs as a manager/coach
- Team Sports
- Volunteer Work
- I participate in a variety of outdoor recreational activities
- Horseback Riding
- Woodworking
Timeline
EMT-Basic/EMT-Paramedic
Ambitrans Medical Transport
10.2021 - 10.2022
Stay at Home Parent
Self
05.2016 - Current
Health Technician
Department of Veteran Affairs
10.2010 - 05.2016
Medical Assistant Technician
Cleveland Clinic Florida
05.2004 - 11.2008
- Emt Basic
- Emt Paramedic
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
- CPR/AED Certification
No Degree - Emergency Medicine
Florida Medical Training Institute
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