Ephrem Karegeya
Charlotte,NC
Summary
Experienced operational manager with over 11 years of expertise in effectively managing and maintaining inventory quality control within healthcare administrative settings. Skilled in implementing efficient systems and processes to optimize inventory management, ensure seamless operations, and minimize costs. Demonstrated success in overseeing inventory levels, conducting regular audits, and implementing corrective actions to maintain optimal stock levels. Committed to delivering exceptional results through meticulous attention to detail, strong analytical skills, and dedication to continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Assistant
Cosen Saws International
08.2024 - Current
- Maintain the orders of stock, non-stock non-catalog items for all the intensive care units at CMC main
- Purchase orders from variance vendors as requested
- Maintain a clean invoice discrepancy and invoice matching
- Maintain the clean supply rooms par forms by eliminating the waste therefore serving money in long run
- Maintains records of packing slips, receiving reports and chain of custody reports of inbound and outbound shipments
- Arranges for the transportation of non-stock items via a chain of custody procedure
- Assigns duties and responsibilities to employees as needed
- Assisted in meeting project deadlines by effectively managing multiple tasks and prioritizing workload.
- Ensured inventory management by maintaining accurate records of supplies, equipment purchases, and vendor negotiations.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Enhanced customer satisfaction with timely response to inquiries and resolving issues promptly.
- Fostered a positive work environment through proactive problem-solving approaches.
- Supported customer service efforts when needed addressing concerns or requests professionally.
OPERATIONS COORDINATOR
Atrium Health
03.2021 - 04.2024
- Oversee all operations projects
- Manage receiving discrepancies, purchasing, discrepancies, returns discrepancies, and any material discrepancy that arises during day-to-day operations
- Perform coordination for invoices and directly responsible for noticing any minute changes
- Develop and establish quality budget standard and fund allocations
- Responsible for directing and initiating strategic initiatives of the department
- Assigns duties and responsibilities to employees as needed
- Streamlined operations by implementing efficient processes and procedures.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
PROCUMENT AGENT
Atrium Health
09.2018 - 03.2021
- Receive and counted stocked item to record data
- Verify inventory computations by comparing them to physical counts of stock, and to investigate discrepancies and adjusting errors
- Marked stock items using identification tags, stamps, electric marking tools and/or other labeling equipment
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Increased customer satisfaction with personalized follow-up strategies.
- Coordinated with cross-functional teams to ensure seamless service delivery.
- Learned and adapted quickly to new technology and software applications.
LEAD MATERIAL ASSOSSIATE
Atrium Health
05.2017 - 04.2018
- Responsible for cycle count of inventory in all Intensive Care Units
- Examine and inspect stock items for wear or defects
- Removal of non-functional equipment and supplies from services and reporting problems to proper departments for corrective actions
- Run various places as requested
- Complete assigned task in timely manner
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
MATERIAL HANDLER
PACTIV
03.2012 - 01.2015
- Examine products to verify conformance to quality standards
- Record information such as the number of products tested, meter readings, and dates and times of product production
- Manage valves to regulate flow of liquids or air, to reverse machines, to start pumps, or to regulate equipment
Education
Associate of Applied Science - Business, Finance, Economics
The Pennsylvania State University
University Park, PA12-2012
High school diploma -
Lycee de Kigali
06.1995
Skills
- Proficiency in Microsoft Office
- Problem solving
- Time management
- Decision making
- Organized
- Critical thinking
- Leadership
- Multi-tasking
- Detail oriented
- Interpersonal skills
Accomplishments
- Numerous 'Values in Action' from leadership, clinical staff and teammates
- Ecards from materials resources leadership team
References
Available upon request
Certification
- Excel Certification – Microsoft.
- PROCUREMENT/PURCHSING
Timeline
General Assistant
Cosen Saws International
08.2024 - Current
OPERATIONS COORDINATOR
Atrium Health
03.2021 - 04.2024
PROCUMENT AGENT
Atrium Health
09.2018 - 03.2021
LEAD MATERIAL ASSOSSIATE
Atrium Health
05.2017 - 04.2018
MATERIAL HANDLER
PACTIV
03.2012 - 01.2015
High school diploma -
Lycee de Kigali
- Excel Certification – Microsoft.
- PROCUREMENT/PURCHSING
Associate of Applied Science - Business, Finance, Economics
The Pennsylvania State University
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