Epifania Barreraz
Fate,TX
Summary
Dynamic Director of Scheduling at Behavioral Transformations, adept at optimizing workflows and enhancing team collaboration. Successfully improved productivity through effective communication and conflict resolution, while fostering a culture of continuous improvement. Recognized for balancing workloads and mentoring staff, ensuring reliability and excellence in service delivery.
Overview
10
10
years of professional experience
Work History
Director of Scheduling
Behavioral Transformations
05.2015 - Current
- Led, coached, mentored and managed individuals and team to obtain top performance from team members.
- Offered real-time scheduling guidance to staff and partners.
- Promoted a culture of continuous improvement by soliciting feedback from team members on potential areas for process refinement within the scheduling department.
- Evaluated employee workload balance regularly, adjusting assignments as needed to prevent burnout or underutilization of staff members.
- Led regular schedule review meetings with senior leadership, ensuring alignment on priorities and progress toward goals.
- Facilitated seamless collaboration between internal teams by proactively resolving any scheduling conflicts or misunderstandings before they escalated into larger issues.
- Improved team productivity with clear communication of scheduling expectations and deadlines.
Skills
- Deadline management
- Workflow optimization
- Teamwork and collaboration
- Customer service
- Attention to detail
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Self motivation
- Conflict resolution
- Professionalism
Languages
English
Full Professional
Timeline
Director of Scheduling
Behavioral Transformations
05.2015 - Current
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