Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Timeline
Generic

Epiphany Green

Baltimore,MD

Summary

Reliable and motivated professional with hands-on experience in customer service, office support, and creative work. Strong background in organizing projects, assisting teams, and handling client interactions with professionalism. Known for being adaptable, detail-oriented, and committed to delivering positive experiences in both hospitality and administrative settings.

Overview

5
5
years of professional experience

Work History

Sales & Visual Merchandiser

Forever 21
06.2023 - 08.2024
  • Delivered exceptional customer service by assisting shoppers with product selections, offering styling advice, and current promotion information, resulting in increased sales and customer satisfaction.
  • Collaborated with the visual merchandising team to design, set up, and maintain visually appealing and on-brand store displays aligning with trends and corporate guidelines.
  • Assisted with store operations, including processing transactions and managing returns.
  • Supported marketing initiatives by setting up in-store promotions, window displays, and special event displays, contributing to the store's brand identity and sales objectives.

Production Hair Assistant

Ms. Lauryn Hill
Washington, DC
10.2023 - 02.2024
  • Collaborated closely with Ms. Hill and her stylist to develop and execute creative hair concepts that aligned with her artistic vision and stage presence.
  • Managed and assisted in the preparation and organization of her styling tools, products, and accessories, ensuring readiness before and during live events.
  • Maintained a high level of discretion and professionalism in all interactions, respecting Ms. Hill's privacy and adhering to the confidentiality agreements.

Beauty Advisor

Ulta Beauty
05.2022 - 03.2023
  • Provided personalized beauty consultations to customers, recommending products and services based on individual needs and preferences, leading to increased sales and customer satisfaction.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and enhance the guest service experience.e.
  • Maintained extensive knowledge of current beauty trends, new product launches, and promotions to effectively engage customers.
  • Exceeded sales goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink, as set by Ulta Beauty for the store.r the store.
  • Participated in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.

Fulfillment Team Member

Target
01.2020 - 01.2021
  • Efficiently picked, packed, and prepared customer orders for shipment and in-store pickup, ensuring accuracy and meeting daily fulfillment goals.
  • Utilized handheld devices and fulfillment software to track orders, update stock levels, and report discrepancies to supervisors.
  • Collaborated with team members to ensure the fulfillment area was clean, organized, and operating efficiently, especially during high-demand periods like holidays and sales events.

Custom Design Artist

Epiphany Prints Art LLC
06.2019 - 05.2020
  • Founded and managed a successful custom art business, specializing in creating bespoke artwork, including portraits, murals, digital designs, and personalize commissions for clients.
  • Engaged directly with clients to understand their vision and preferences, translating their ideas into unique, high-quality artistic creations.
  • Developed and executed marketing strategies, utilizing social media platforms and networking to attract and retain a diverse clientele.
  • Expanded the business by participating in art shows and marketplaces, increasing brand visibility.
  • Continuously honed artistic skills and stayed updated on industry trends, ensuring that the artwork remains fresh, innovative, and aligned with current market trends.

Education

Bachelor of Science - Marketing

Morgan State University
Baltimore, MD
12-2026

High School Diploma -

Carver Center For Technology And Arts
Towson, MD
05-2020

Skills

  • Process improvement
  • Visual merchandising
  • Customer service
  • Creative problem solving
  • Social media marketing
  • Project management
  • Trend analysis
  • Data-driven strategic planning
  • Desktop publishing
  • Critical thinking skills
  • Excellent communication skills
  • Flexibility
  • Strong interpersonal skills
  • Social media management
  • Exceptional organizational skills
  • Art direction
  • Client consultation
  • Administrative tasks

Websites

Leadership Experience

  • Assistant Director, Morgan Fashion Modeling
  • Co-Founder, Green Family Book Scholarship
  • Photographer/Videographer, Word of God Church Baltimore

Timeline

Production Hair Assistant

Ms. Lauryn Hill
10.2023 - 02.2024

Sales & Visual Merchandiser

Forever 21
06.2023 - 08.2024

Beauty Advisor

Ulta Beauty
05.2022 - 03.2023

Fulfillment Team Member

Target
01.2020 - 01.2021

Custom Design Artist

Epiphany Prints Art LLC
06.2019 - 05.2020

Bachelor of Science - Marketing

Morgan State University

High School Diploma -

Carver Center For Technology And Arts

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