Epole Edie Marceline
Greenbelt,MD
Summary
Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cloud Infrastructure Engineer
Salesforce Inc
01.2021 - Current
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Reduced server downtime with proactive monitoring, timely issue resolution, and preventative maintenance.
- Attained efficiencies through implementation of paperless document approval system and new automated sales-to-delivery and order processing system.
- Led team development and assisted in project management coordination.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Implemented security best practices to safeguard sensitive data and protect against cyber threats.
- Maintained company servers, computers, printers, cables and other equipment.
- Optimized resource allocation strategies by analyzing usage patterns and workload requirements.
- Oversaw development and maintenance of computer systems, server upgrades and operating systems.
- Integrated monitoring tools for real-time visibility into system performance, enabling rapid response to potential issues.
- Collaborated with auditors during compliance assessments ensuring a secure environment compliant with industry standards.
- Used metrics to monitor application and infrastructure performance.
- Collaborated with teams in disaster planning, network backup and recovery process monitoring.
- Collaborated with cross-functional teams to design and implement scalable and robust cloud architectures.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
- Managed time efficiently in order to complete all tasks within deadlines.
Security Engineer
Afrobytes
01.2019 - 12.2021
- Led teams of security analysts to monitor and analyze potential risks, ensuring timely threat mitigation and incident response.
- Played key roles in securing certifications such as ISO 27001, demonstrating organization's commitment to maintaining robust cybersecurity program.
- Installed and maintained commercial firewall solution, working with security vendors to consistently apply best practices and software updates.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Optimized existing security tools by configuring custom rule sets tailored to organization's specific needs, enhancing threat detection capabilities.
- Engineered, maintained and repaired security systems and programmable logic controls.
- Monitored use of data files and regulated access to protect secure information.
- Evaluated emerging technologies for their potential impact on organizational security posture, recommending appropriate solutions as needed.
- Selected appropriate intrusion detection system solutions for implementation at facilities.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Designed and deployed secure network infrastructure configurations, minimizing potential attack surfaces and preventing unauthorized access attempts.
- Encrypted data and erected firewalls to protect confidential information.
Cloud Support Engineer
Asters Technologies
01.2016 - 01.2019
- Identified gaps in market to spot opportunities to create value propositions.
- Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
- Reviewed existing systems and made recommendations for improvements.
- Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
- Improved application performance by identifying bottlenecks and implementing appropriate solutions.
- Developed comprehensive documentation for clients, facilitating smooth transitions in handling their cloud environments.
- Reduced downtime for clients by proactively monitoring and troubleshooting cloud-based issues.
- Streamlined deployment processes with integration of automation tools and best practices.
- Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
- Ensured optimal security for client data through regular audits and implementation of robust safeguards.
- Monitored network hardware operations to evaluate proper configuration.
- Provided top-notch customer service while addressing client concerns regarding their cloud environments effectively.
- Utilized source code control for tracking configurations and changes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in team setting, providing support and guidance.
Cloud Architect
NextGen Consulting
01.2014 - 01.2016
- Contributed to business growth by designing and building highly available and fault-tolerant systems.
- Developed custom automation scripts to improve operational efficiency and reduce manual intervention.
- Successfully migrated legacy systems to modern cloud platforms, minimizing downtime during transitions.
- Interfaced directly with customers, stakeholders and end-users regarding capability architectures, requirements use cases and stories to derive, develop and decompose next-cycle updates and specifications.
- Partnered closely with technical stakeholders to implement security, operational, compliance and privacy-related controls as part of cloud blueprints.
- Delivered hands-on training sessions on various aspects of cloud computing, empowering team members to excel in their roles effectively.
- Collaborated with cross-functional teams to ensure seamless integration of cloud services into existing systems.
- Established comprehensive monitoring strategies to proactively identify potential performance bottlenecks or issues.
- Reduced time-to-market by automating build, test, and deployment workflows for application releases on cloud platform.
- Managed and monitored installed systems for highest level of availability.
- Collaborated with development and operations teams to develop practical automation solutions and custom modules.
- Identified and remediated single points of failure and security risks.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Displayed sound understanding of standard networking protocols, virtual networks and load balancing.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Business Administration And Management
University of Yaounde 2
Cameroon06.2015
Skills
- Network configuration
- Reliability
- Containerization Technologies
- Data Encryption
- Scripting Languages
- Operation Monitoring
- Effective Communication
- System Troubleshooting
- Problem-solving abilities
- Interpersonal Skills
- Cloud Security Implementation
- Network Monitoring and Tracking
- Network Design Coordination
- Multitasking Abilities
- Infrastructure Automation
- Teamwork and Collaboration
- Database Administration
- Log Analysis
- Business Continuity
- Network Maintenance and Repair
- DevOps principles
- Continuous Integration and Deployment
- Backup Management
- Analytical Skills
- Cloud Computing
- API Integration
- Access Control
- Resource Provisioning
- Database Maintenance
- Troubleshooting
- Problem-solving aptitude
- Problem-Solving
- Data backups
- Compliance Assessment
- Data Migration
- Incident Response
- Quality Control Analysis
- Storage virtualization
- Monitoring and Alerting
- Disaster Recovery Planning
- Patch management
- Cost Optimization
- Load Balancing
Certification
Solution Architect Associates
solution Architect Associates
Aws Certified Solution Architect Associates
Timeline
Cloud Infrastructure Engineer
Salesforce Inc
01.2021 - Current
Security Engineer
Afrobytes
01.2019 - 12.2021
Cloud Support Engineer
Asters Technologies
01.2016 - 01.2019
Cloud Architect
NextGen Consulting
01.2014 - 01.2016
Bachelor of Science - Business Administration And Management
University of Yaounde 2
Similar Profiles
Nikhila PulluriNikhila Pulluri
Lead Technical Support Engineer at Salesforce IncLead Technical Support Engineer at Salesforce Inc
Venkata Kamaraju KommarajuVenkata Kamaraju Kommaraju
Senior Signature Technical Support Engineer at Salesforce IncSenior Signature Technical Support Engineer at Salesforce Inc
Aditya SahuAditya Sahu
Lead Member of Technical Staff at Salesforce IncLead Member of Technical Staff at Salesforce Inc