Equan Koiner
Lowell,MA
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Riverside Medical Group
Lowell , MA
02.2024 - Current
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed patient payments and scanned identification and insurance cards.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Assistant Manager
Footlocker, Footlocker
Annapolis, MD
07.2020 - 01.2024
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed completed work to verify consistency, quality, and conformance.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assigned work and monitored performance of project personnel.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed business performance data and forecasted business results for upper management.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained up-to-date knowledge of company products and services.
Education
Associate of Applied Science - Nursing
Middlesex County College
Lowell, MA06-2027
Bachelor of Science - Biology
Pace University
Pleasantville, NY05-2022
Skills
- Check-in coordination
- Patient-focused care
- Intake control
- Medical office administration
- Proper sterilization techniques
- Medical records confidentiality
- Maintaining confidentiality
- Anatomy and physiology
- Fluent in Spanish
- Companionship and emotional support
Timeline
Medical Assistant
Riverside Medical Group
02.2024 - Current
Assistant Manager
Footlocker, Footlocker
07.2020 - 01.2024
Associate of Applied Science - Nursing
Middlesex County College
Bachelor of Science - Biology
Pace University
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