EQuizdra Smith
Little Rock,AR
Summary
Outgoing and customer-focused professional with 5+ years of experience in customer service, sales support, retail, and healthcare-related environments. Skilled in building customer relationships, identifying needs, resolving concerns, and creating positive experiences. Experienced with client communication, documentation, confidential information, and technology tools. Nursing school background with healthcare knowledge and strong attention to detail. Self-motivated team player with excellent communication, organization, time management, and problem-solving skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Student Nurse Intern
Baylor Scott & White Medical Center (Oncology)
Dallas, TX
08.2025 - 12.2025
- Assisted nursing staff in administering patient care within the oncology unit.
- Monitored vital signs and documented changes in patient conditions.
- Provided support in daily activities, enhancing patient comfort and safety.
- Collaborated with interdisciplinary teams to develop patient care plans.
- Participated in rounds, contributing insights to enhance patient outcomes.
Sales Associate / Client Experience
Marc Jacobs
Plano, TX
2023 - 03.2024
- Provided personalized customer service and product recommendations
- Assisted customers with purchasing decisions based on their needs
- Built positive relationships with clients through communication and product knowledge
- Maintained a professional retail environment and supported team goals
Customer Service Associate
Texas Starr Pharmacy
01.2022 - 01.2023
- Assisted customers with questions, requests, and service needs
- Maintained a professional and welcoming customer experience
- Supported a healthcare-focused environment by assisting customers with pharmacy-related needs and documentation
Customer Service Associate
Willis Towers Watson
01.2020 - 01.2021
- Supported clients by answering questions and providing timely assistance
- Built positive customer relationships through professional communication
- Managed customer requests while maintaining accuracy and attention to detail
- Collaborated with team members to improve customer satisfaction
Education
Associate of Science - Science
Dallas College
Dallas, TX12.2025
No Degree - Nursing
Dallas College
Dallas, TXSkills
- Patient-Focused Care
- Customer Service & Client Relations
- Healthcare Documentation
- EMR Records & Data Entry
- Patient Communication
- Sales Support & Product Recommendations
- Microsoft Office (Outlook, Excel, PowerPoint)
- Confidential Information Handling
- Problem Solving
- Time Management
- Team Collaboration
- Professional Communication
Certification
- Nursing Coursework
- CPR Certified
- Phlebotomy Certification
Additional Strengths
- Quick learner with a positive mindset
- Comfortable meeting new people and building connections
- Knowledge of healthcare practices, safety, and professional standards
Timeline
Student Nurse Intern
Baylor Scott & White Medical Center (Oncology)
08.2025 - 12.2025
Customer Service Associate
Texas Starr Pharmacy
01.2022 - 01.2023
Customer Service Associate
Willis Towers Watson
01.2020 - 01.2021
Sales Associate / Client Experience
Marc Jacobs
2023 - 03.2024
Associate of Science - Science
Dallas College
No Degree - Nursing
Dallas College