Era Snyder
Austin,TX
Summary
Dynamic professional with extensive experience in contract monitoring and execution, general ledger coding, payroll, and bookkeeping. Proven expertise in medical billing and coding, including familiarity with ICD-9, HCPCS, CPT-4 codes, CMS-1500 claims, and UB-92 forms. Exceptional administrative support capabilities complemented by strong proficiency in Microsoft Office applications and various accounting systems. Recognized for adaptability, problem-solving skills, and the ability to manage multiple priorities while consistently meeting tight deadlines without compromising quality.
Overview
27
27
years of professional experience
Work History
AR Researcher
Ciox Healthcare Inc
11.2021 - Current
- Open and Sort Incoming Mail
- Understand and Documents mail Trends
- Find Invoice #'s for checks that only show Erequest ID's
- Deep Dive checks that have no identifiers using systems provided
- Identify the main issue and work with supervisor resolution
- Create and send batches to bank daily
- Send daily communication to the supervisor with updates as needed
- Perform all required documentation for billing processes including accounting budget input forms, wire transfer request documentation on pending and effected on direct and reimbursement for sub-recipients.
- Perform other reasonable tasks duties as necessary to assist management team and enhance position of the company
Customer Service Representative/Account Manager Supervisor
Baers Furniture Inc
11.2008 - 10.2021
- Supervises Ten (10) fulltime, eight (8) Part-time and four (4) contract employees
- Deliver world class customer service and build customer satisfactions and loyalty.
- Provide effective and timely resolution of a range of customer inquires.
- Strive for one-call resolution of customer issues.
- Complete ongoing training to stay abreast of service and policy changes.
- Strike a positive and cooperative tone with both customers and coworkers.
- Demonstrate best judgment in adjustments to the account.
- Dispatch drivers to give estimated arrival and accurate directions.
- Set service orders and even exchange, also order parts when needed.
- Handle all disputes with existing and previous orders.
- Post customer payments to accounts including check, cash and credit card transactions.
Accounts Receivable Coordinator/Administrative Assistant
Woods and Image
07.2005 - 11.2008
- Posted customer payments to accounts, including check, cash and credit card transactions.
- Researched misapplied and unapplied payments for resolution to discrepancies.
- Preparing all required documentation for billing processes, including accounting budget input forms, wire transfer requests, documentation on pending and effected payments and direct payments and reimbursement for sub recipients.
- Performed administrative functions as needed and created Purchase orders for billing.
Billing Clerk/Accounting Clerk I/Customer Service/Fiscal Assistant
Miami-Dade County Office of Community and Economic Development
03.1999 - 07.2005
- Performed all billing functions from start to finish.
- Preparing all required documentation for billing processes, including accounting budget input forms, wire transfer requests, documentation on pending and effected payments and direct payments and reimbursement for sub recipients.
- Maintained the accounting and fiscal records in federally funded programs, such as Community Development Block Grant (CDBG), Home Investment Partnership (Home), State Housing Initiative Program (Ship) and Emergency Shelter Grant (ESG).
- Troubleshot any matters regarding sub recipients inquiry problems, including dealing with sub recipients auditors and perform related work as required.
- Responsible for the coordination of account information for wages recipients.
- Monitored and reconciled eight service provider contracts for billing.
- Duties included reviewing and analyzing data through state wages system.
- Determined the eligibility of temporary assistance of needy families customers for childcare, bus passes, gas cards and insurance.
- Handled inbound and outbound calls advising customers of different services and eligibility regarding there benefits.
- Responsible for providing assistance to all administrative staff Reconciled bank statements and eight service providers contracts.
- Prepared bank deposits and input of data.
- Reviewed and analyzed vendor service invoices for propriety and accuracy.
- Prepared general ledger codes for processing to the accounts payable system.
- Entered all approved vendor and Service Provider invoices for payment.
- Reviewed analyses and resolved all vendor disputes regarding pending invoices.
Education
High School Diploma -
Miami Lakes Technical
Miami, FL06-1991
Bachelor of Science - Accounting
Florida Memorial University
Miami, FLSkills
- Proficient in MS Office
- Proficient in MS Word
- Advanced Excel skills
- Proficient in MS PowerPoint
- Proficient in MS Outlook
- Organizational management
- Service excellence
- Accounts receivable management
- Accounts receivable processing
- General ledger management
- AS400 expertise
- Citrix virtualization expertise
- Logistics coordination
- Route optimization
- Cognos reporting
- Macro development
- Secure lockbox management
- Lawson software proficiency
- FloQast proficiency
Timeline
AR Researcher
Ciox Healthcare Inc
11.2021 - Current
Customer Service Representative/Account Manager Supervisor
Baers Furniture Inc
11.2008 - 10.2021
Accounts Receivable Coordinator/Administrative Assistant
Woods and Image
07.2005 - 11.2008
Billing Clerk/Accounting Clerk I/Customer Service/Fiscal Assistant
Miami-Dade County Office of Community and Economic Development
03.1999 - 07.2005
High School Diploma -
Miami Lakes Technical
Bachelor of Science - Accounting
Florida Memorial University