E. Rachel Mutrux
Columbia,MO
Summary
Dynamic and results-oriented professional with extensive experience in statewide telehealth projects. Proven track record in leading telehealth initiatives, managing operations, and fostering strategic partnerships. Adept at navigating regulatory environments, securing funding, and driving innovations in healthcare delivery. Recognized for excellence in research and program development with multiple awards and publications.
Overview
33
33
years of professional experience
Work History
Director III Business Administration
Missouri Telehealth Network, University of Missouri - School of Medicine
01.2006 - Current
- Works with Medical directors to set strategic goals of telehealth projects, identifies break –through concepts in telehealth, such as Show-Me ECHO and seeks to find funding for new projects
- Oversees operations of telehealth projects, serves as resource to health care entities around the state seeking to start new telehealth projects
- Leads cross functional working groups, including physicians and leaders from key areas to evaluate concepts and solutions for improving access and capacity of health care in Missouri
- In conjunction with telehealth stakeholders, identifies, evaluates, and selects new strategies, technology, and capabilities to integrate into existing infrastructure
- Stays current with the state and national telehealth regulatory, policy, and reimbursement environment
- Assists with development of state telehealth projects, policy and regulation
- Works closely with IT, legal, privacy and security groups for approval for all new telehealth projects
- Prepares and delivers presentations to state and national stakeholder groups
- Co-lead extensive research and evaluation efforts to include papers, articles, and presentations
- Direct and manage the work of the telehealth staff, including fiscal matters and development of reports and materials for public and private use
Director, Show-Me Extension for Community Healthcare Outcomes (ECHO)
University of Missouri - School of Medicine
01.2014 - Current
- Oversee planning and operations for the state designated Show-Me ECHO program to provide training and education to on a variety of topics through videoconferencing and case-based learning.
State Director
Heartland Telehealth Resource Center, University of Missouri - School of Medicine and University of Kansas
01.2010 - Current
- Lead in Missouri in the federally funded regional telehealth resource center partnered with Kansas and Oklahoma.
Operations Director
Missouri Health Information Technology Assistance Center, University of Missouri - School of Medicine, Health Management and Informatics
01.2010 - 01.2015
- Oversee operations for the federally designated Regional Extension Center for the state of Missouri.
Interim Associate Director
Missouri Telehealth Network
01.2006
- Oversee budgets for 5 operating grants
- Interview and hire staff as needed
- Serve on various grant planning committees
- Complete grant proposals (2) for the Office for the Advancement of Telehealth
- Conduct and present at Missouri Telehealth Resource Center training Conferences
- Oversee day to day operations of the Missouri Telehealth Network.
Sr. Clinical Coordinator
Missouri Telehealth Network
01.2005
- Project Manager for Bioterrorism Preparedness and Response Grant with partners Missouri Department of Health and Human Services, Missouri Hospital Association and Missouri Primary Care Association to install videoconferencing units in 24 hospitals and 15 clinics across the state of Missouri the first year of the project.
Clinical Coordinator
Missouri Telehealth Network
01.2003 - 01.2005
- Utilize communication and diplomacy skills to market telehealth to physicians, nurses and support staff
- Build provider capacity and utilization of telehealth
- Conduct weekly videoconferences with more than 30 remote telehealth sites to ensure network quality and training of remote staff.
Administrative Assistant
Missouri Telehealth Network
01.2002 - 01.2003
- Manage telehealth encounter database, retrieve information for funding organizations
- Provide administrative support for department.
Patient Service Representative
University of Missouri Student Health Center
01.2001 - 01.2002
- Schedule patients, handle medical records, assist providers with patient paperwork, answer phones.
General Manager
Chris McD's Restaurant & Wine Bar
01.1992 - 01.2001
- Hire and schedule 30 employees, manage bar inventory, train front-of-house staff, manage busy dining room.
Education
B.A. - Biology
University of Missouri
01.1996
Skills
- Team Collaboration and Leadership
- Key Relationship Management
- Strategic Leadership
- Analytical Thinking
- Coaching and Mentoring
Affiliations
- National Consortium of Telehealth Resource Centers
- American Telemedicine Association
Current Committees
- Board member, Missouri Rural Health Association
- UM System Broadband Steering Committee
- Connecting all Missourians Advisory Council
Leadership development
- 2023, Emotional Intelligence
- 2021, Interrupting Racism
- 2021, Building Inclusive Communities
- 2017, GE Leadership Training: Leader as Coach
- 2014, Leading Edge Coaching and Development courses, Driving Engagement through Emotional Intelligence, Moving Others Forward through Coaching
- 2014, Chancellors Class, Diversity 101
- 2014, Mindfulness-based Emotional Intelligence
- 2013, TOP Facilitation Methods Workshop
- 2012, The President's Academic Leadership Institute, University of Missouri, Administrative Development Leadership Program
- 2010, Chancellors Emerging Leaders Program
Recent Awards
- 2023, ECHO Excellence Award, MetaECHO Global Conference
- 2021, Best clinical poster award, MU Health Sciences Research Day, Expanding the research of the Show-Me ECHO: Impact of MU Extension Partnership
- 2021, ECHO Implementation Fellows Program, Robert Woods Johnson funded with University of Michigan
Publications
- Ogundele O, Mutrux ER, Hoffman K, Becevic M, Improving Access to Care for Vulnerable Missourians: The Hotspot Project, Missouri Medicine, 2023, Jul-Aug; 120(4): 318-323.
- Becevic M, Warne-Griggs M, Wallach E, Edison K, Mutrux ER, McElroy JA, Hsu A, Shyu CR, Trotman R, Hoffman K, Community Case Study: The Role of Live-Interactive Learning Network in Addressing Community-Wide Information Needs through Show-Me COVID-19 ECHO, Front. Public Health, 10, 913747, https://pubmed.ncbi.nlm.nih.gov/35875020/
- Becevic M, Smith E, Golzy M, Bysani R, Rosenfeld A, Mutrux ER, Hoffman K, Wallach E, McElroy JA, Edison K.** Melanoma Extension for Community Healthcare Outcomes: A Feasibility Study of Melanoma Screening Implementation in Primary Care Settings. Cureus. 2021 May 29;13(5).
Additional publications available upon request.
Timeline
Director, Show-Me Extension for Community Healthcare Outcomes (ECHO)
University of Missouri - School of Medicine
01.2014 - Current
State Director
Heartland Telehealth Resource Center, University of Missouri - School of Medicine and University of Kansas
01.2010 - Current
Operations Director
Missouri Health Information Technology Assistance Center, University of Missouri - School of Medicine, Health Management and Informatics
01.2010 - 01.2015
Director III Business Administration
Missouri Telehealth Network, University of Missouri - School of Medicine
01.2006 - Current
Interim Associate Director
Missouri Telehealth Network
01.2006
Sr. Clinical Coordinator
Missouri Telehealth Network
01.2005
Clinical Coordinator
Missouri Telehealth Network
01.2003 - 01.2005
Administrative Assistant
Missouri Telehealth Network
01.2002 - 01.2003
Patient Service Representative
University of Missouri Student Health Center
01.2001 - 01.2002
General Manager
Chris McD's Restaurant & Wine Bar
01.1992 - 01.2001
B.A. - Biology
University of Missouri
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