Eraclio Araiza
Vancouver,WA
Summary
Dedicated service provider with a strong focus on customer satisfaction and efficient time management. Expertise in building client relationships with reliable and exceptional service; Also implementing process improvements that enhance operational effectiveness.
Overview
20
20
years of professional experience
Work History
Service Provider
UPS
North Las Vegas, NV
10.2017 - Current
- Implemented process improvements that reduced package handling time and errors.
- Collaborated with cross-functional teams to optimize delivery schedules and service quality.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and followup.
- Demonstrated adaptability when faced with changes or challenges in project requirements by quickly adjusting strategies to maintain progress toward desired outcomes.
- Ensured compliance with safety regulations, maintaining a secure work environment for staff.
Computer Sales Associate
Best Buy
Las Vegas, NV
05.2014 - 01.2018
- Assisted customers in selecting products that meet their technology needs.
- Educated customers on product features and benefits, enhancing their purchasing experience.
- Maintained up-to-date knowledge of latest technology trends and products to provide informed recommendations.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Warehouse Preload
UPS
Las Vegas, NV
10.2016 - 10.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Pest Control Technician
Anderson Pest Control
Las Vegas, NV
08.2014 - 09.2016
- Trained junior technicians on safety protocols and effective control methods.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Warehouse Preload
UPS
Portland, OR
10.2013 - 04.2014
- Skilled at working independently
- A quick learner with a mind for problem solving and creative thinking
- Worked safely and efficiently
- Garnered good will and developed good relationships with service providers
- Was trusted to take on vacations of the hardest loads after only loading for a couple months
Sales Associate
Macys Department Store
Vancouver, WA
09.2012 - 04.2013
- Provided exceptional customer service, enhancing overall shopping experience and promoting repeat business.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Trained new staff on sales techniques and store policies, fostering a collaborative team environment.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction rates among clientele.
Dairy Farm Hand
Dotti Bros Dairy
Santa Rosa, CA
07.2006 - 08.2012
- Oversaw daily cleaning routines for facilities, maintaining hygiene standards across the farm.
- Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.
- Improved overall dairy farm efficiency by streamlining daily tasks and maintaining cleanliness throughout the facility.
- Actively participated in animal care routines, including feeding, grooming, and monitoring general health conditions.
- Reported broken or damaged equipment to supervisor for repair or replacement.
Education
Art History
Santa Rosa Junior College
Santa Rosa, CAHigh School Diploma -
Analy High School
Sebastopol, CASkills
- Service orientation
- Analytical thinking
- Teamwork and collaboration
- Problem-solving
- Time management
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Operational efficiency
Accomplishments
8 years accident free
Employee of the Month April 2017 for Warehouse Preload
Employee of the Month May 2018 for Service Provider
LYTX Safety Award
The first coin awarded to a driver in the Lone Mountain center for maintaining high standards of on road safety
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Service Provider
UPS
10.2017 - Current
Warehouse Preload
UPS
10.2016 - 10.2017
Pest Control Technician
Anderson Pest Control
08.2014 - 09.2016
Computer Sales Associate
Best Buy
05.2014 - 01.2018
Warehouse Preload
UPS
10.2013 - 04.2014
Sales Associate
Macys Department Store
09.2012 - 04.2013
Dairy Farm Hand
Dotti Bros Dairy
07.2006 - 08.2012
Art History
Santa Rosa Junior College
High School Diploma -
Analy High School