Elham Rahiq
Pittsburg,CA
Summary
Knowledgeable with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments. Personable, and driven professional with extensive experience in retail, sales, coaching, and customer service. Proven success in high-volume environments, consistently exceeding performance goals. Motivated and adaptable professional with a background in hands-on technical roles. Demonstrates a strong mechanical aptitude, effective problem-solving abilities, and a commitment to safety and quality standards. A fast learner with excellent communication skills and a proactive approach for day to day circumstances. Seeking to leverage these skills and experiences in any realm of work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
UST Service Technician
TEC Accutite
South San Francisco, CA
08.2025 - Current
- Perform installation, maintenance, inspection, troubleshooting, and repair of underground storage tank (UST) systems in compliance with federal, state, and environmental safety regulations.
- Conduct routine testing and diagnostics on fuel dispensing systems, leak detection equipment, piping systems, and related mechanical/electrical components.
- Ensure adherence to OSHA, EPA, and local regulatory standards while maintaining accurate service documentation and inspection records.
- Diagnose technical issues efficiently and implement effective repair solutions to minimize operational downtime for clients.
- Operate specialized tools and equipment safely in high-responsibility environments while following strict safety procedures and protocols.
- Collaborate with team members and customers to complete service projects professionally, efficiently, and on schedule.
- Demonstrate strong problem-solving, mechanical aptitude, attention to detail, and commitment to workplace safety and environmental compliance.
Sales Associate
Michael Kors
Livermore, CA
09.2024 - 09.2025
- - Achieved over $300,000 in sales within the first 6 months of employment
- - Utilize advanced customer service and product knowledge to exceed client expectations
- - Foster strong customer relationships, upsell products, and drive repeat business
Youth Soccer Coach
Kidz Love Soccer
Pittsburg, CA
08.2023 - 08.2024
- - Lead engaging soccer sessions for children aged 2-10 with a focus on fun and skill development
- - Create a positive and supportive environment to instill confidence and love for the sport
- - Collaborate with parents and staff to ensure consistent program quality and communication
Sales Associate / Supervisor
UNTUCKit
Walnut Creek, CA
03.2020 - 12.2020
- - Top regional salesperson 5 out of 6 months by mastering client engagement and sales techniques
- - Trained and guided new associates in effective sales and store presentation
- - Provided premium service to diverse clientele and resolved inquiries confidently
Catering Associate
McCalls Catering & Events
San Francisco, CA
04.2019 - 07.2019
- - Delivered excellent customer experiences at large-scale events
- - Coordinated with teams to ensure smooth food service and event flow
- - Demonstrated strong multitasking and adaptability in dynamic environments
Associate / Cashier
In-N-Out Burger
Daly City, CA
10.2018 - 12.2018
- - Operated kitchen and cashier equipment with precision under pressure
- - Assisted customers with efficient, friendly service
- - Maintained quality and cleanliness standards throughout operations
Courtesy Clerk
Safeway / Albertsons
Pittsburg, CA
01.2016 - 08.2016
- - Provided direct customer assistance and performed support tasks throughout the store
- - Managed inventory restocking and maintained sales floor appearance
Education
No Degree - Industrial & Organizational Psychology
San Francisco State University
San Francisco, CA01-2020
High School Diploma - undefined
Clayton Valley High School
Concord, CA01-2016
Skills
- Mechanical & Technical Proficiency: Demonstrated ability to understand and work with mechanical systems, tools, and equipment, ensuring efficient operation and maintenance
- Installation and repair
- Problem Solving & Troubleshooting: Adept at identifying issues, analyzing situations, and implementing effective solutions in high-pressure environments
- Safety & Compliance Awareness: Knowledgeable in adhering to safety protocols and regulatory standards, ensuring a safe working environment
- Attention to detail
- Customer Service Excellence: Proven track record of delivering exceptional customer experiences, fostering trust and repeat business
- Adaptability & Continuous Learning: Quick to learn new systems and technologies, with a proactive approach to professional development
- Preventive Maintenance
- Team Collaboration & Communication: Effective communicator with experience in team leadership and collaboration, ensuring cohesive and efficient operations
- Customer service
Certification
- California ICC UST Service Technician Certification
- Google Cybersecurity Professional Certificate Issued by Google via Coursera - May 17, 2025 Competencies include beginner-level Python, Linux, SQL, SIEM tools, and intrusion detection systems.
- Google Data Analytics Professional Certificate Issued by Google via Coursera - May 13, 2025 Covered data preparation, analysis, and visualization using SQL, R, and Tableau.
- Google Digital Marketing & E-commerce Professional Certificate Issued by Google via Coursera - May 7, 2025 Trained in email marketing, analytics, e-commerce platforms, and customer engagement strategies.
- Google Project Management Professional Certificate Issued by Google via Coursera - April 22, 2025 Focused on agile and traditional project management principles including initiation, planning, and execution.
- Food Handler Professional Certification
- Valid CA Driver's License
Languages
Languages: English (Fluent), Farsi (Intermediate) | Authorized to work in the US
Native or Bilingual
Timeline
UST Service Technician
TEC Accutite
08.2025 - Current
Sales Associate
Michael Kors
09.2024 - 09.2025
Youth Soccer Coach
Kidz Love Soccer
08.2023 - 08.2024
Sales Associate / Supervisor
UNTUCKit
03.2020 - 12.2020
Catering Associate
McCalls Catering & Events
04.2019 - 07.2019
Associate / Cashier
In-N-Out Burger
10.2018 - 12.2018
Courtesy Clerk
Safeway / Albertsons
01.2016 - 08.2016
High School Diploma - undefined
Clayton Valley High School
No Degree - Industrial & Organizational Psychology
San Francisco State University