Era'ka Echols

I am a forward-thinking professional adept at efficiently and respectfully resolving customer issues. With a deep understanding of customer product concerns, I excel in enhancing productivity through thorough problem analysis. My track record showcases a consistent ability to elevate customer satisfaction levels. Moreover, as a personable and dedicated Customer Service Representative with extensive experience, I thrive as a collaborative team player, fostering positive relationships with clients. Committed to upholding customer satisfaction and driving company success, I bring an upbeat demeanor and proven rapport-building skills to every interaction. I am articulate, enthusiastic, and results-oriented, with a genuine passion for nurturing connections, fostering partnerships, and facilitating business growth.

In High School I was a FFA Member and attended and competed in the competitions. The Texas FFA is a dynamic youth organization that makes a positive difference in the lives of students by developing their potential for premier leadership, personal growth, and career success through agricultural education. It has given me a substantial amount of work and career experience.