Erakah Easley
Rogers,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Fleet Manager
Hogan Dedicated Services
Waco, TX
05.2022 - 01.2024
- Started out as an admin assistant and in October of 2022 I was promoted to fleet manager
- Dispatched single drivers out to different store locations to pick up/drop off cars
- Managed over 15-25 drivers a day
- Use of programs such as Microsoft teams, Microsoft outlook, Microsoft excel, Google sheets, Google Docs, and company dispatch system on an application called profound/atrium.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Trained drivers to manage time effectively, improving overall mileage performance.
Cashier/Sales Associate
Murphy USA
Belton, TX
01.2022 - 06.2022
- Upsold additional products and services to customers, increasing revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/Customer Service
Lowe's Home Improvement
01.2022 - 06.2022
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Lifted up to 20 pounds at once.
- Welcomed customers and helped determine their needs.
Hostess/Cashier
Dynasty Chinese Restaurant
Temple, TX
06.2021 - 01.2022
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
- Answered phone calls to take orders, give information and document reservations.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Rosebud-Lott High School
Rosebud, TX06.2020
Skills
- Communication
- Customer Service
- Strategic Planning
- Dispatching
- Basic Math Skills
- Dependability and Honesty
- Route Management
- Sales
- Data analysis
- Logistics
- Leadership
- Office management
- Clerical experience
- Attention to Detail
Timeline
Fleet Manager
Hogan Dedicated Services
05.2022 - 01.2024
Cashier/Sales Associate
Murphy USA
01.2022 - 06.2022
Cashier/Customer Service
Lowe's Home Improvement
01.2022 - 06.2022
Hostess/Cashier
Dynasty Chinese Restaurant
06.2021 - 01.2022
High School Diploma -
Rosebud-Lott High School
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