Eramani Spratt
Utica
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/Hostess
sunset woods
New Hartford
06.2022 - Current
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Provided excellent customer service in busy dining environment.
- Assisted in training new staff on service standards.
Retail Sales Associate
Enchanted Forest Water Safari
Old Forge
06.2022 - 09.2025
- Assisted customers with product selection and service inquiries.
- Maintained cleanliness and organization of merchandise displays.
- Operated point-of-sale systems for accurate transaction processing.
Lifeguard
Enchanted Forest Water Safari
Old Forge
06.2022 - 09.2025
- Monitored pool areas for safety and ensured guest compliance with rules.
- Maintained cleanliness of pool decks and surrounding areas to promote a safe environment.
- Educated guests on water safety practices and park policies during interactions.
Receptionist
nail salon
New York Mills
12.2024 - 05.2025
- Greeted clients warmly and ensured a welcoming atmosphere in the salon.
- Scheduled appointments efficiently using salon management software.
- Managed phone inquiries and provided information about services and products.
Education
12th grade -
acellus acedemy
RemoteSkills
- Serving
- Communication skills
- Organizational skills
- Kitchen experience
- Food production
- Cash handling
- Customer service
- Food handling
- Food service
Certification
- Driver's License
- First Aid Certification
- AED Certification
- CPR Certification
Languages
English
Timeline
Receptionist
nail salon
12.2024 - 05.2025
Retail Sales Associate
Enchanted Forest Water Safari
06.2022 - 09.2025
Waitress/Hostess
sunset woods
06.2022 - Current
Lifeguard
Enchanted Forest Water Safari
06.2022 - 09.2025
12th grade -
acellus acedemy