Summary
Overview
Work History
Education
Skills
Education Certifications
Computer Other Skills
Experience Highlights
Certification
Timeline
Generic

E'Randa Newsome

San Antonio,TX

Summary

Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Business Office Manager

Trinity University
03.2019 - Current
  • Improved workflow efficiency by streamlining office processes and implementing new software solutions.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.

Operations Manager

Planned Parenthood South Texas
08.2015 - 03.2019
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.

Senior Executive Support Assistant

The Children’s Shelter
10.2011 - 08.2015
  • Support the President/CEO and VP/Development needs and proactively bring together appropriate people and resources, to include handling confidential information in a professional and discreet manner
  • Develop and present training opportunities for administrative assistant staff to include customer service, process improvements and career development
  • Responsibilities include special event development and hands on participation throughout the agency for constituent’s sponsorship events and employee engagement
  • 2014 events have included annual 5k run, annual luncheon, annual radio thon, board appreciation and holiday events
  • Board liaison for Board of Trustee’s developing relationships and supporting the vision and mission of the agency and senior management
  • United Way liaison responsible for scheduling and resource development
  • Prepare agendas, assist with and provide research/background information, content development, and creation of presentations
  • Developed a comprehensive in-kind donation program coordination of donations for use throughout the agency to facilitate cost savings ($29,000 YTD) to all programs
  • Responsibilities include donation/asset tracking, distribution, record retention and reporting assessed dollar amounts to accounting on a monthly basis
  • Work closely with the accounting department to ensure monthly expenses have been reconciled, while ensuring positive vendor relationships
  • Track and research budget requirements for office products and administration related vendors for the most cost effective outcome
  • Develop and implement processes to improve or enhance office procedures
  • Manage the daily schedule of CEO and the VP/Development along with maintaining schedules as needed while coordinating upcoming deadlines on incoming requests or events including facility tours, travel, and training and safety material purchases.

Administrative Assistant II

Harland Clarke
08.2008 - 05.2011
  • Supplied executive-level administrative support to the Vice President of Base Plant Operations and other Senior Leaders in both the San Antonio, TX, and Columbia, PA plant facilities
  • Manage monthly expenses reflecting supporting documentation and budget code indexes, petty cash distribution for VP out of pocket expenses
  • Collaborated with department managers on a weekly basis for master reports analysis to facilitate the accurate and timely writing, editing, and preparation of final copy from draft to distribution
  • Made available training on corporate values and culture; as part of the new employee orientation process, mandated compliance and security training, safety training, and leadership development while providing support for self directed training opportunities through an on-line learning system
  • Scheduled and track training for completion while providing follow-up for additional or incomplete training opportunities
  • Responsible for the compilation and accuracy of information provided in the location specific disaster recovery manual
  • Organization of special events within the facility, calendars, travel coordination, corporate agenda’s and itineraries
  • Community relations and fund raising events for United Way and Junior Achievement.

Project Coordinator

Adecco Temporary Agency
08.2007 - 08.2008
  • Ensured deliverables were met and process improvements implemented
  • Coordinated status of various projects submitted for improving Citibank processes
  • Provided assistance to project management team while processing and tracking new project submissions and maintaining status
  • Communicate approved project status with business and program offices and also created reports for executive distribution.

Administrative Assistant/Lead Clerk

National Railroad Passenger Corporation (Amtrak)
06.1990 - 06.2006
  • Supplied executive-level administrative support for the Northeast Division Engineering and customer service departments
  • Responsible for the preparation and input of payroll for employees, including discrepancies, pay scale changes and new employee processing
  • Provided human resources support for disciplinary actions, vacation time/request, leave request and maintaining daily attendance status
  • Investigated grievance and wage claims, providing detailed analysis for labor mediation
  • Accountable for monitoring the operating budget, prepare material requisitions, payment request for outside vendors to ensure accurate and timely payment, monthly reports and compiling revenue statistics reports
  • Tracking equipment, which include calculation of monthly charges for fuel and repairs by cost center to ensure accurate user information and notification of preventative maintenance including factory recalls.

Education

Associate of Arts - Business Administration

Northeast Lakeview College
Universal City, TX
12.2022

Skills

  • Account Reconciliation
  • Workflow Planning
  • Expense Reporting
  • Payroll Management
  • Office Management
  • Business operations management
  • Records Management
  • Database Administration
  • Financial Administration

Education Certifications

Delaware County Community College, Business Management, 09/01/04, 03/01/06

Computer Other Skills

  • Texas State Notary
  • Member of the American Association of Notaries
  • Member - Association of Fund Raising Professionals (AFP) member - Member since 2012
  • International Administrative Assistant Professions (IAAP) - Member since 2011
  • Alamo Chapter
  • Certified Administrative Professional (CAP) - Exp. May 2018
  • Certified Organization Management (OM) - Exp. November 2018
  • Fundraising
  • Raisers Edge
  • Bloomerang
  • Board Effect - Board of Trustee Governance Software
  • SAP
  • Microsoft Word
  • Excel
  • Power Point
  • Access
  • Adobe Illustrator
  • Photoshop
  • Outlook
  • Lotus Notes
  • Scanning Technology
  • Internet proficient

Experience Highlights

Successful team leader with a record of designing and producing events, strategic planning, bolstering improved awareness while building strong community relations. Office Management and Executive Assistant experience in managing customer and employees needs and special event projects at the senior management level, serving as primary point of contact for and liaison between management, client and vendors. Maintain excellent written and oral communication skills, problem resolutions abilities, and high level of confidentiality.

Certification

  • CAP - Certified Administrative Professional

Timeline

Business Office Manager

Trinity University
03.2019 - Current

Operations Manager

Planned Parenthood South Texas
08.2015 - 03.2019

Senior Executive Support Assistant

The Children’s Shelter
10.2011 - 08.2015

Administrative Assistant II

Harland Clarke
08.2008 - 05.2011

Project Coordinator

Adecco Temporary Agency
08.2007 - 08.2008

Administrative Assistant/Lead Clerk

National Railroad Passenger Corporation (Amtrak)
06.1990 - 06.2006

Associate of Arts - Business Administration

Northeast Lakeview College

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E'Randa Newsome