Erandy Ruiz Nieto
Sparks,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Practice Manager
My Kid's Smile
03.2015 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
- Oversaw accounting, budgeting, and financial reporting.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Addressed and remedied all patient or team member issues.
Concierge
Atria Senior Living
08.2010 - 03.2015
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
Education
Associate of Arts - Business Administration
TMCC
Reno, NVSkills
- Biweekly Payroll Processing
- Schedule Management
- Problem Identification
- Managing Files and Records
- Managing Practice Operations
- Customer Satisfaction
- Administrative Staff Supervision
- Budget Oversight
- Supply Ordering
- Organizational Goal Development
- Marketing
- Facility Inspections
Languages
Spanish
Native or Bilingual
Timeline
Practice Manager
My Kid's Smile
03.2015 - Current
Concierge
Atria Senior Living
08.2010 - 03.2015
Associate of Arts - Business Administration
TMCC
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