Summary
Overview
Work History
Education
Skills
LANGUAGE
Timeline
Generic

ERASMO JOSE RODRIGUEZ

Miami,USA

Summary

Support professional with robust background in providing comprehensive support and resolving technical issues efficiently. Known for strong collaboration and delivering results in team-oriented environment. Known for troubleshooting capabilities and effective communication, adapting to evolving needs to maintain high service standards.

Overview

17
17
years of professional experience

Work History

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
08.2025 - Current
  • Place election supplies on appropriate shelves, boxes, or in various bins.
  • Perform warehouse maintenance task such as to ensure warehouse areas orderly and clean. Lifts heavy equipment and items on a regular basis.
  • Monitors correspondence, requests and communicate via emails, utilize Microsoft windows, excel and other computer software as required.
  • Trains and oversees temporary employees Issues and distributes materials, products, parts, and supplies to the public, coworkers, and county employees based on the information from incoming requisitions. This may include making deliveries and mail runs to various sites as Prepares elections equipment and supplies for distribution, assists in moving supplies, file cabinets, chair, elections equipments, etc., within the department.
  • Assist in the loading, transporting, and unloading of voting equipment from the warehouse to various locations per established procedures.
  • Assists with Early Voting and Election Day polling location set-up and technical support (Tech Rover)
  • Performs the responsibility of Quality assurance and packing of all ballot materials and other precinct specific supplies.
  • Perform preventive maintenance inspections on voting equipment, identifies defects and required repairs or replacement to maintain operable election equipment for use during elections held during the year.
  • Ensure voting machines are properly prepared, programmed, and quality assured.
  • Assists in compiling data on serial numbers, protective count numbers, and election equipment numbers assigned to each precinct.
  • Troubleshoots election voting equipment.
  • Perform quality assurance tasks to ensure proper functionality of all voters equipment.
  • Participate and assist with the Department's Logic and Accuracy testing.
  • Operate and maintain various heavy equipment and vehicles, such as forklifts, trucks, passenger vans, and other vehicles as required.
  • Performs maintenance on minor equipment, such as small hand tools, generators, privacy and booths
  • Receive and maintain stock items manually or using a computer application Ballot order tracking system (BOT)
  • Keep records of supplies distributed and compile reports.
  • Utilize (BOT) asset tracking software to create, track, and reconcile election equipment, supplies, and ballots
  • Create checklist and service tickets and assists with testing Ballot order tracking system.
  • Administer and coordinate the disposal of excess, defective, or obsolete elections materials, assemble, breaks down and disposes of boxes.
  • Monitors and reports inventory quantities, identifies and reports deficiencies and obsolete items requiring removal.
  • Ensures proper storage methods, marking and labeling of equipment and supplies, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
  • Assists with petition verification call center, warehouse office support tasks and other election related duties.
  • Operates a Vote by Mail drop boxes.
  • Provides support to ISD Print Shoo with ballot checking, ballot palletizing, stock/press operation, circulator operation and picking up, delivering, and receiving of paper stock, ballot boxes and miscellaneous supplies and materials.
  • Practices and adheres to established safety rules and regulations.
  • Identifies inefficiencies and recommends process improvements.
  • Performs other related duties as required

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
05.2025 - 07.2025
  • Place election supplies on appropriate shelves, boxes, or in various bins.
  • Perform warehouse maintenance task such as to ensure warehouse areas orderly and clean. Lifts heavy equipment and items on a regular basis.
  • Monitors correspondence, requests and communicate via emails, utilize Microsoft windows, excel and other computer software as required.
  • Trains and oversees temporary employees Issues and distributes materials, products, parts, and supplies to the public, coworkers, and county employees based on the information from incoming requisitions. This may include making deliveries and mail runs to various sites as Prepares elections equipment and supplies for distribution, assists in moving supplies, file cabinets, chair, elections equipments, etc., within the department.
  • Assist in the loading, transporting, and unloading of voting equipment from the warehouse to various locations per established procedures.
  • Assists with Early Voting and Election Day polling location set-up and technical support (Tech Rover)
  • Performs the responsibility of Quality assurance and packing of all ballot materials and other precinct specific supplies.
  • Perform preventive maintenance inspections on voting equipment, identifies defects and required repairs or replacement to maintain operable election equipment for use during elections held during the year.
  • Ensure voting machines are properly prepared, programmed, and quality assured.
  • Assists in compiling data on serial numbers, protective count numbers, and election equipment numbers assigned to each precinct.
  • Troubleshoots election voting equipment.
  • Perform quality assurance tasks to ensure proper functionality of all voters equipment.
  • Participate and assist with the Department's Logic and Accuracy testing.
  • Operate and maintain various heavy equipment and vehicles, such as forklifts, trucks, passenger vans, and other vehicles as required.
  • Performs maintenance on minor equipment, such as small hand tools, generators, privacy and booths
  • Receive and maintain stock items manually or using a computer application Ballot order tracking system (BOT)
  • Keep records of supplies distributed and compile reports.
  • Utilize (BOT) asset tracking software to create, track, and reconcile election equipment, supplies, and ballots
  • Create checklist and service tickets and assists with testing Ballot order tracking system.
  • Administer and coordinate the disposal of excess, defective, or obsolete elections materials, assemble, breaks down and disposes of boxes.
  • Monitors and reports inventory quantities, identifies and reports deficiencies and obsolete items requiring removal.
  • Ensures proper storage methods, marking and labeling of equipment and supplies, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
  • Assists with petition verification call center, warehouse office support tasks and other election related duties.
  • Operates a Vote by Mail drop boxes.
  • Provides support to ISD Print Shoo with ballot checking, ballot palletizing, stock/press operation, circulator operation and picking up, delivering, and receiving of paper stock, ballot boxes and miscellaneous supplies and materials.
  • Practices and adheres to established safety rules and regulations.
  • Identifies inefficiencies and recommends process improvements.
  • Performs other related duties as required

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
07.2024 - 11.2024
  • Quality Assurance
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
  • Utilized ticketing system to track customer requests and prioritize urgent needs.
  • Place election supplies on appropriate shelves, boxes, or in various bins.
  • Perform warehouse maintenance task such as to ensure warehouse areas orderly and clean. Lifts heavy equipment and items on a regular basis.
  • Monitors correspondence, requests and communicate via emails, utilize Microsoft windows, excel and other computer software as required.
  • Trains and oversees temporary employees Issues and distributes materials, products, parts, and supplies to the public, coworkers, and county employees based on the information from incoming requisitions. This may include making deliveries and mail runs to various sites as Prepares elections equipment and supplies for distribution, assists in moving supplies, file cabinets, chair, elections equipments, etc., within the department.
  • Assist in the loading, transporting, and unloading of voting equipment from the warehouse to various locations per established procedures.
  • Assists with Early Voting and Election Day polling location set-up and technical support (Tech Rover)
  • Performs the responsibility of Quality assurance and packing of all ballot materials and other precinct specific supplies.
  • Perform preventive maintenance inspections on voting equipment, identifies defects and required repairs or replacement to maintain operable election equipment for use during elections held during the year.
  • Ensure voting machines are properly prepared, programmed, and quality assured.
  • Assists in compiling data on serial numbers, protective count numbers, and election equipment numbers assigned to each precinct.
  • Troubleshoots election voting equipment.
  • Perform quality assurance tasks to ensure proper functionality of all voters equipment.
  • Participate and assist with the Department's Logic and Accuracy testing.
  • Operate and maintain various heavy equipment and vehicles, such as forklifts, trucks, passenger vans, and other vehicles as required.
  • Performs maintenance on minor equipment, such as small hand tools, generators, privacy and booths
  • Receive and maintain stock items manually or using a computer application Ballot order tracking system (BOT)
  • Keep records of supplies distributed and compile reports.
  • Utilize (BOT) asset tracking software to create, track, and reconcile election equipment, supplies, and ballots
  • Create checklist and service tickets and assists with testing Ballot order tracking system.
  • Administer and coordinate the disposal of excess, defective, or obsolete elections materials, assemble, breaks down and disposes of boxes.
  • Monitors and reports inventory quantities, identifies and reports deficiencies and obsolete items requiring removal.
  • Ensures proper storage methods, marking and labeling of equipment and supplies, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
  • Assists with petition verification call center, warehouse office support tasks and other election related duties.
  • Operates a Vote by Mail drop boxes.
  • Provides support to ISD Print Shoo with ballot checking, ballot palletizing, stock/press operation, circulator operation and picking up, delivering, and receiving of paper stock, ballot boxes and miscellaneous supplies and materials.
  • Practices and adheres to established safety rules and regulations.
  • Identifies inefficiencies and recommends process improvements.
  • Performs other related duties as required

OWNER/PRESIDENT

Candy Shop
02.2019 - 02.2022
  • Manage day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Core Skills
  • Logistics & Supply Chain Management
  • Shipping & Receiving
  • Inventory Control & Stocking
  • Vendor & Client Relations
  • Process Improvement
  • Team Leadership & Training
  • Budgeting & Cost Control
  • Customer Service & Problem Solving
  • Professional Experience
  • Oversaw all daily operations, including stocking, shipping, receiving, and logistics.
  • Managed vendor relationships, negotiated pricing, and maintained supply levels.
  • Implemented streamlined inventory systems, reducing waste and improving accuracy.
  • Coordinated shipping and delivery schedules to ensure on-time order fulfillment.
  • Handled bookkeeping, budgeting, and cost management to maintain profitability.
  • Provided excellent customer service, resolving issues and building long-term loyalty.
  • Trained and supervised employees, ensuring high performance and adherence to company standards.

ADMINISTRATIVE ASSISTANT

Farmers Insurance Company
05.2018 - 02.2019
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed filing system entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

PLUMBING ASSISTANT

Affordable Plumbing
01.2016 - 05.2018
  • Working on new and old construction, remodeling including but not limited with PVC and copper fitting, repair pipes, all plumbing fixtures (sink, toilet, bathtubs). Repair underground pipes.
  • Diagnosing issues such as leaks, malfunctions, or inaccuracies in meter readings.
  • Using hands tools like wrenches, pipe cutters, and testing devices.
  • Contributed to company reputation by providing exceptional customer service while addressing client concerns or questions about completed work or ongoing projects.
  • Assisted lead plumber with developing accurate estimates for clients based on scope of work and materials needed, resulting in clear expectations from both parties.
  • Increased overall productivity by efficiently managing time spent on tasks while minimizing delays caused by unforeseen obstacles during installations or repairs.
  • Increased efficiency in plumbing repairs by maintaining a clean and organized workspace, resulting in reduced downtime for clients.

TOLL COLLECTOR

Miami-Dade County Seaport Department
05.2010 - 08.2011
  • Classified all vehicles passing through toll lanes in accordance with procedural requirements.
  • Collected tolls, provided change and issued receipts to motorists quickly to maintain traffic flow.
  • Expedited traffic flow by swiftly processing transactions, reducing wait times for motorists.
  • Assisted in maintaining a safe environment for travelers through vigilant monitoring of the toll plaza area.

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
07.2008 - 01.2009
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Enhanced user experience by providing comprehensive troubleshooting guidance for various software and hardware systems.
  • Mentored junior team members in mastering complex technical concepts, bolstering the overall capabilities of the support unit.
  • Optimized internal workflows to expedite incident escalations, leading to faster problem solving efforts from specialized teams.
  • Place election supplies on appropriate shelves, boxes, or in various bins.
  • Perform warehouse maintenance task such as to ensure warehouse areas orderly and clean. Lifts heavy equipment and items on a regular basis.
  • Monitors correspondence, requests and communicate via emails, utilize Microsoft windows, excel and other computer software as required.
  • Trains and oversees temporary employees Issues and distributes materials, products, parts, and supplies to the public, coworkers, and county employees based on the information from incoming requisitions. This may include making deliveries and mail runs to various sites as Prepares elections equipment and supplies for distribution, assists in moving supplies, file cabinets, chair, elections equipments, etc., within the department.
  • Assist in the loading, transporting, and unloading of voting equipment from the warehouse to various locations per established procedures.
  • Assists with Early Voting and Election Day polling location set-up and technical support (Tech Rover)
  • Performs the responsibility of Quality assurance and packing of all ballot materials and other precinct specific supplies.
  • Perform preventive maintenance inspections on voting equipment, identifies defects and required repairs or replacement to maintain operable election equipment for use during elections held during the year.
  • Ensure voting machines are properly prepared, programmed, and quality assured.
  • Assists in compiling data on serial numbers, protective count numbers, and election equipment numbers assigned to each precinct.
  • Troubleshoots election voting equipment.
  • Perform quality assurance tasks to ensure proper functionality of all voters equipment.
  • Participate and assist with the Department's Logic and Accuracy testing.
  • Operate and maintain various heavy equipment and vehicles, such as forklifts, trucks, passenger vans, and other vehicles as required.
  • Performs maintenance on minor equipment, such as small hand tools, generators, privacy and booths
  • Receive and maintain stock items manually or using a computer application Ballot order tracking system (BOT)
  • Keep records of supplies distributed and compile reports.
  • Utilize (BOT) asset tracking software to create, track, and reconcile election equipment, supplies, and ballots
  • Create checklist and service tickets and assists with testing Ballot order tracking system.
  • Administer and coordinate the disposal of excess, defective, or obsolete elections materials, assemble, breaks down and disposes of boxes.
  • Monitors and reports inventory quantities, identifies and reports deficiencies and obsolete items requiring removal.
  • Ensures proper storage methods, marking and labeling of equipment and supplies, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
  • Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
  • Assists with petition verification call center, warehouse office support tasks and other election related duties.
  • Operates a Vote by Mail drop boxes.
  • Provides support to ISD Print Shoo with ballot checking, ballot palletizing, stock/press operation, circulator operation and picking up, delivering, and receiving of paper stock, ballot boxes and miscellaneous supplies and materials.
  • Practices and adheres to established safety rules and regulations.
  • Identifies inefficiencies and recommends process improvements.
  • Performs other related duties as required

Education

High School Diploma -

Warren Highschool
Downey, CA
06.2007

Skills

  • Remote Support
  • Customer Relationship Management
  • Training and coaching
  • Problem Solving
  • Microsoft Office/Words
  • Excel

LANGUAGE

English & Spanish

Timeline

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
08.2025 - Current

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
05.2025 - 07.2025

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
07.2024 - 11.2024

OWNER/PRESIDENT

Candy Shop
02.2019 - 02.2022

ADMINISTRATIVE ASSISTANT

Farmers Insurance Company
05.2018 - 02.2019

PLUMBING ASSISTANT

Affordable Plumbing
01.2016 - 05.2018

TOLL COLLECTOR

Miami-Dade County Seaport Department
05.2010 - 08.2011

ELECTIONS SUPPORT SPECIALIST

Miami-Dade County Elections Department
07.2008 - 01.2009

High School Diploma -

Warren Highschool

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