Erasmo Munoz Jr

- Order Fulfillment: Accurately pick, pack, stow, damage land and label customer orders for shipment.

- Inventory Management: Assist in receiving, sorting, and stocking merchandise, ensuring accurate inventory levels.

- Quality Control: Inspect products for defects and ensure compliance with quality standards before shipping.

- Equipment Operation: Safely operate warehouse equipment, such as forklifts and pallet jacks training provided

- Team Collaboration: Work collaboratively with team members to meet daily operational targets.

- Safety Practices: Follow safety protocols and maintain a clean working environment to ensure workplace safety.

- Problem-Solving: Identify and report any issues with inventory or equipment to supervisors.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.

• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
• Worked with team to achieve sales goals for products.
• Maintained clean, organized and professional work environment.
• Greeted customers warmly and pleasantly answered inquiries.
• Established and maintained positive relationships with customers.
• Increased sales by effectively communicating product benefits.