Erdem AYDIN

Stoneline Group

Naples

02.2022 - Current

Developed custom Apex Classes and Triggers to support sales processes and case management workflows.
Built Lightning Web Components (LWC) to deliver enhanced, user-friendly interfaces tailored to business needs.
Created automation using Flows, Process Builder, and Approval Processes to streamline deal tracking and customer service operations.
Integrated third-party systems via REST and SOAP APIs using Named Credentials, enabling secure and reliable data exchange.
Designed and deployed custom Reports and Dashboards to provide real-time visibility into sales performance and case resolution metrics.
Implemented role-based security models and object-level permissions to enforce data access policies and compliance standards.
Participated in Agile ceremonies, including sprint planning and retrospectives, contributing to team collaboration and delivery velocity.
Participated in the Agentforce Virtual Hackathon (2025) with a team, designing a Salesforce AI Agent to assess loan eligibility, perform calculations, and
automate loan creation workflows.

Aydinlar Mining

11.2018 - 11.2021

Took full ownership of the company’s Salesforce org, leading its evolution from initial implementation to a core operational platform.
Collaborated closely with business and IT stakeholders to translate requirements into scalable, maintainable solutions.
Built custom Apex logic and Lightning Web Components (LWC) to automate workflows and improve user experience across departments.
Replaced legacy, spreadsheet-driven processes with automated Salesforce tools, increasing efficiency and reducing data errors.
Led end-user training sessions, created support materials, and supported change management to ensure successful adoption.

Aydinlar Mining

08.2011 - 11.2018

Analyzed operational workflows to identify automation and efficiency opportunities, laying the groundwork for the company’s future Salesforce adoption.
Improved facility layout and resource planning, increasing throughput and reducing production delays.
Designed and implemented an inventory measurement system that significantly enhanced data accuracy and traceability.
Developed a quality assurance framework that led to a measurable reduction in customer complaints and returns.
Utilized Excel-based analysis and process documentation to track KPIs, identify inefficiencies, and support continuous improvement initiatives.
Partnered with leadership to replace manual, spreadsheet-driven operations with scalable systems—ultimately leading to the successful rollout of Salesforce for CRM and automation.

Summary