Power Point
Erech Gallatin
Entrepreneur, Small Business Owner
MILACA,MN
Summary
Accomplished Franchise Owner at Premium Service Brands, adept in operations management and customer service, enhanced franchise relations and led a team to increase employee retention. Spearheaded Hues For Heroes, showcasing leadership and community engagement. Proficient in Microsoft Office, excelled in CRM management and online marketing, driving lead generation and brand compliance.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work History
Franchise Owner
Premium Service Brands (360 Painting)
09.2015 - 07.2022
- Fostered an inclusive workplace culture emphasizing teamwork and open communication among employees which led to higher employee retention rates.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
- Spearheaded local charitable initiatives on behalf of the franchise brand, enhancing public perception and goodwill within the community. We founded a Non-Profit origination , Hues For Heroes serving Veterans locally which still serves today.
- Trained and motivated employees to perform daily business functions using Powerpoint and other platforms as needed to project classroom activities.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and guided team members to maintain high productivity and performance metrics.
- Raised property accuracy and accountability by creating new automated tracking method.
- Monitored emails, organized inbox, and prioritized messages for myself.
- Set up virtual Zoom meetings, invited guests and disseminated agendas to our staff as needed.
- Elevated client experience by providing timely customer support via phone calls, emails, and Zoom meetings to ensure all our projects were moving smoothly.
- Maintained a well-organized database system for improved information accessibility in daily operations.
- Upheld the highest standard of confidentiality when handling sensitive information related to clients'' personal or business affairs.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events
- Oversaw payroll, business planning and marketing for franchise operations
- Recruited and developed successful leadership staff to handle day-to-day business operations
Route Sales Driver
Heggies Pizza
05.2010 - 09.2015
- Drove team revenue totals by bringing in top sales numbers.
- Maintained accurate records of inventory, sales, and delivery information for timely reporting to management.
- Safely operated company vehicle, adhering to strict safety standards and ensuring proper maintenance was conducted regularly.
- Achieved consistent on-time deliveries by efficiently planning and organizing routes based on customer needs.
- Developed new business opportunities within assigned territory through prospecting efforts and targeted marketing strategies.
- Demonstrated strong problem-solving skills in resolving unexpected challenges encountered during daily route operations efficiently.
Field Sales Manager
Sears Home Improvement Products
01.2003 - 03.2010
- Coordinated staff schedules to properly allocate resources and meet business needs.
- Built constructive employee relationships to maintain workforce engagement, commitment and flexibility.
- Streamlined sales processes to improve efficiency, reducing time spent on administrative tasks.
- Performed root cause analysis, created corrective plans of action and furnished objective evidence to deliver accurate results.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Implemented comprehensive training programs for new hires, ensuring a thorough understanding of products and services offered.
- Conducted regular performance evaluations of team members, fostering an environment of continuous improvement.
- Ensured compliance with all corporate policies and regulations related to sales practices, maintaining ethical standards throughout the organization.
Law Enforcement Specialist
USAF
07.1990 - 07.1994
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Issued traffic citations and tickets for violations of traffic laws.
- Coordinated training exercises to improve tactical proficiency, enhancing officer safety during high-risk situations.
- Served as a role model within the Cop Shop by consistently demonstrating professionalism, integrity, and dedication to duty.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Responded to emergency calls to provide assistance to community residents and Airmen.
- Completed Air Base Ground Defense Ops. to provide security to protect the interests of ASAF.
- Checked vehicle equipment for proper functioning prior to use.
Education
Associate of Applied Science - Air Traffic Control
Anoka Technical College
Anoka, MN 01.1994 - 05.1996
Skills
Operations management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 27 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Grand Lodge of MN
- Minneapolis Valley Scottish Rite
- Minneapolis York Rite
Software
Excel
Word
Power Point
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsInterests
Day Trading
RV's
Off Road Exploring
Traveling
Freemasonry
Timeline
Franchise Owner
Premium Service Brands (360 Painting)
09.2015 - 07.2022
Route Sales Driver
Heggies Pizza
05.2010 - 09.2015
Field Sales Manager
Sears Home Improvement Products
01.2003 - 03.2010
Associate of Applied Science - Air Traffic Control
Anoka Technical College
01.1994 - 05.1996
Law Enforcement Specialist
USAF
07.1990 - 07.1994
Freemason Of The Year
One of my most cherished awards was receiving Freemason Of The Year in 2018. Free Mason of the Year is an award given to Master Masons who exemplify the highest standards of fellowship, brotherly love, and service to the craft. The award is given in recognition of a Master Mason's conduct and actions during the previous year, which should align with the Masonic principles of faith, hope, and charity.
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