Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Christian Greutmann

Santee,California

Summary

At Caltrans, I spearheaded initiatives that significantly enhanced operational efficiency and team productivity, leveraging my expertise in process improvement and exceptional leadership abilities. My strategic planning and adept negotiation skills resulted in a notable increase in customer satisfaction, underscoring my commitment to excellence and achievement. I was an worker for 6 years before my promotions. I excell in manual labor or any task that is given to me.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervisor

Caltrans
Santee, California
04.2016 - Current
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Implemented quality control measures, significantly reducing error rates.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Negotiated with suppliers to secure cost-effective resources.
  • Organized client meetings to provide project updates.
  • Trained new employees on company policies and procedures.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Identified needs of customers promptly and efficiently.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Analyzed key performance indicators to identify effective strategies.
  • Implemented new operational procedures, increasing efficiency.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Acted as a liaison between upper management and staff, facilitating open communication.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Created new strategies for improving customer service standards within the organization.
  • Analyzed company's expenditures and developed financial models.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Assessed company operations for compliance with safety standards.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Maintained positive working relationship with fellow staff and management.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Complied with company policies, objectives and communication goals.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Prepared and presented reports on team performance, challenges, and achievements to senior management.
  • Directed and supervised team of 15 employees in daily operations.
  • Developed strategies to improve team performance and productivity.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Identified opportunities for process improvements, leading to cost reductions and increased productivity.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Worked closely with human resources to support employee management and organizational planning.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Implemented strategies to take advantage of new opportunities.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Oversaw inventory management, ensuring adequate stock levels and reducing waste.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Responded to customer questions regarding products, prices and availability.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Streamlined workflow processes, reducing project completion times.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Recognized by management for providing exceptional customer service.
  • Completed routine maintenance and repair.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Achieved cost-savings by developing functional solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Completed day-to-day duties accurately and efficiently.

Education

High School Diploma -

Paloma Valley High Scool
Menifee, CA
08-2013

Skills

  • Schedule development
  • Process monitoring and improvement
  • Coaching and mentoring
  • Staff education
  • Priority management
  • Policy and procedure development
  • Attention to detail
  • Department organization
  • Strategic planning
  • Training and mentoring
  • Payroll processing
  • Project planning
  • [Software] experience
  • Employee development
  • Financial management
  • Waste reduction
  • Negotiation
  • Decision-making
  • Quality control
  • Performance management
  • Team building
  • Risk management
  • Processes and procedures
  • Goal oriented
  • Customer service
  • Data analytics
  • Staff management
  • Operations management
  • Workflow management
  • Task delegation
  • Budget management
  • Relationship building
  • Complex Problem-solving
  • Change management
  • Analytical thinking
  • Employee motivation
  • Process improvement
  • Conflict resolution
  • Safety protocols
  • Staff development
  • Verbal and written communication
  • Business development
  • Staff discipline
  • Human resources management
  • Inventory control
  • Policy enforcement
  • Project management
  • Expectation setting
  • Documentation and reporting
  • Contract management
  • Industrial hygiene
  • Inventory oversight
  • Business administration

Affiliations

  • Computer Building and Assembly Skills
  • Caretaker for Father, providing daily assistance and support
  • Dog Park Volunteer

Accomplishments

  • Recognized in Caltrans Employee mass email for outstanding contributions

Certification

  • Commercial Class B license with current medical certification
  • 4 Yard Qualified Certification.
  • Truck Trailer Qualification Certification.
  • 16 Cubic Yard Trash Truck Qualified.
  • Chainsaw and Power Tools Certification.

Timeline

Supervisor

Caltrans
04.2016 - Current

High School Diploma -

Paloma Valley High Scool
Christian Greutmann