Erendira Castaneda
Compton,CA
Summary
Developed strong observational and situational awareness skills in security-focused environment. Proven ability to handle emergency situations and enforce safety protocols. Seeking to transition into new field where these skills can contribute to maintaining safe and orderly environment.
Reliable and observant with strong sense of responsibility and upbeat attitude. Understanding of safety protocols and emergency response procedures, combined with skills in surveillance and risk assessment. Dedicated to ensuring safe and secure environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Brother Security
01.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Security Officer
Bicycle Casino
04.2020 - 12.2022
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
San Francis Hospital
03.2016 - 03.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Education
High School Diploma -
Compton High
Compton07-1996
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Certification
- Baton Permit - Various State Police or Bureau of Security and Investigative Services.
- CPR/AED Certification
- Pepper Spray Certification - Various State Departments of Justice or Private Providers.
Languages
English
Timeline
Security Officer
Brother Security
01.2023 - 01.2024
Security Officer
Bicycle Casino
04.2020 - 12.2022
Security Officer
San Francis Hospital
03.2016 - 03.2019
High School Diploma -
Compton High
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