Summary
Overview
Work History
Education
Skills
Key Qualifications
Timeline
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Erendira Marlen Carrillo

Concord,CA

Summary

Dedicated and passionate Realtor with a strong background in client care and a deep understanding of the home buying process. With experience in both real estate and the medical field, I bring a compassionate, detail-oriented approach to helping individuals and families achieve their dream of homeownership. My journey into real estate was inspired by my own famils struggles, driving me to provide education, guidance, and support to buyers and sellers. I collaborate closely with lenders to offer flexible options and ensure a smooth transaction process. Committed to making homeownership accessible, I strive to turn every clients dream into reality with integrity, professionalism, and heart.

Overview

16
16
years of professional experience

Work History

Real Estate Agent

E3 Realty and Loans
2157 Country Hills Dr Suite 206 Antioch CA 94509
04.2023 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Presented purchase offers to sellers for consideration.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.

Property Manager

Castle Management LLC
12885 Alcosta Blvd Suite A San Ramon CA 94583
06.2022 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.

Clinical Medical Assistant/ Front Desk

John Muir Health San Ramon Family Practice/ Endocrinology
San Ramon, CA
05.2020 - 11.2021
  • Answered phones and took messages
  • Check in and out patient's
  • Verify patient's Insurance
  • Complete registration for New Patients
  • Schedule appointments/ follow ups
  • Scanned patients confidential forms, new patients forms and service agreements into patient's charts
  • Collected copay's
  • Communicate messages from patient's to doctor's and vise versa
  • Called in medications to pharmacy
  • Faxed Over medication refills
  • Send medication refills electronically to pharmacy upon doctors approval
  • Medical Records
  • Checked Faxes daily and distributed them to each doctor
  • Checked mail daily
  • TB screening
  • Greeted and roomed patient's
  • Vital Signs( Weight, Haight, Temperature, Blood pressure)
  • Injections( ID, IM, SC)
  • Prepared room for FNA (fine needle aspiration)
  • Assisted doctor guiding ultrasound machine for FNA( Fine needle Aspiration)
  • Prepared s FNA (Fine Needle Aspiration) specimen and send to laboratory
  • Obtain insurance authorization for certain procedures/medications
  • CGM (continuous glucose monitoring) placement and removal
  • OmniPod, Dexcom downloads and data transferred to patient's chart

Clinical Medical Assistant

Family Practice, Diabetes,endocrinology, Allergy and Weight Loss Center
Concord, CA
05.2018 - 07.2019
  • Greeted/roomed patient's
  • Performed vitals
  • Performed skin test
  • Injections ID's IM, SQ
  • Called in medications to pharmacy
  • Communicate messages from patients to doctors and vise versa
  • Deal with patient's insurance to get approvals for medications and procedures
  • Check in and out patients
  • Collected copays
  • Chart patients visits
  • EKG
  • Performed Pulmonary function test (PFT)
  • Schedule appoimtments
  • Answered phones and took messages
  • Applied/removed CGM( Continuous glucose monitoring) implants, obtained data, and transferred to patients chart
  • Scanned confidential paper into patient's medical record
  • Applied (CGM) Continuous Glucose Monitoring) implants, and obtain data to then transfer to patients chart

Certified Nursing Assistant

Center For Elders Independence
Oakland, CA
02.2016 - 01.2018
  • Ensured that elders were safe in their home
  • Light house keeping
  • Checked their medications to ensure they were taken in a timely manner daily
  • Checked their supplies and notify office if in need of new or more( medical supplies, showers chairs, diapers)
  • Assisted with meal prep, showers, bathing, dressing

Clinical Medical Assistant Extern

Diabetes and endocrinology
Lafayette, CA
03.2017 - 11.2017
  • Greeted/roomed patient's
  • Performed vitals
  • Filed superbly into patient's medical record
  • Scanned confidential agreement into patient's medical record
  • Applied/removed CGM (Continuous Glucose Monitoring) implants, obtain data and transfigured into patient's chart
  • Chart
  • Read glucose meters into computer and transferred all data into patient's chart
  • Administer injections (ID, IM)
  • Charted vitals into medical chart
  • Answered phones and took messages
  • Prepared exam rooms for next patient by cleaning and sanitizing work area
  • Retrieve patient's health information; chief complaints

Certified Nursing Assistant

We Care To Care
Walnut Creek, CA
06.2009 - 01.2016
  • Ensured that elders were safe in the comfort of their home
  • Assisted with showers, bathing, meal preparation, grocery shopping, dressing, transferring from bed to wheel chair and vice versa
  • Helped with medications
  • Checked vitals
  • Provided companionship

Education

Clinical Medical Assistant Certificate -

Contra Costa Medical Career Collegue
Antioch, CA

Certified Nursing Assistant -

Hillendale CNA/HHA School
Walnut Creek, CA

High School Diploma -

Mt. Diablo High School
Concord, CA

Skills

  • Bilingual: English/Spanish
  • BLS Certified
  • HIPAA / OSHA guidelines
  • First Aid training
  • Vitals
  • EKG
  • Medical charting
  • Medical records
  • Injections ( IM, ID, SC)
  • Venipuncture/dermal puncture
  • Urinalysis
  • Snellen charts
  • Minor office surgery
  • Wound care/bandaging
  • Sterilization (autoclave)
  • Pap tray set-up
  • Ear/eye irrigation
  • Knowledge of glucometers
  • CLIA waved testing
  • Basic ambulatory instructions
  • Data entry
  • Basic typing/ computer skills
  • Excellent customer service
  • Courteous & conscientious
  • Professionalism & empathy
  • Pleasant & friendly attitude
  • Ability to multitask
  • Team Player
  • Ability to work independently

Key Qualifications

  • Bilingual: English/Spanish
  • BLS Certified
  • HIPAA / OSHA guidelines
  • First Aid training
  • Vitals
  • EKG
  • Medical charting
  • Medical records
  • Injections (IM, ID, SC)
  • Venipuncture/dermal puncture
  • Urinalysis
  • Snellen charts
  • Minor office surgery
  • Wound care/bandaging
  • Sterilization (autoclave)
  • Pap tray set-up
  • Ear/eye irrigation
  • Knowledge of glucometers
  • CLIA waved testing
  • Basic ambulatory instructions
  • Data entry
  • Basic typing/ computer skills
  • Excellent customer service
  • Courteous & conscientious
  • Professionalism & empathy
  • Pleasant & friendly attitude
  • Ability to multitask
  • Team Player
  • Ability to work independently

Timeline

Real Estate Agent

E3 Realty and Loans
04.2023 - Current

Property Manager

Castle Management LLC
06.2022 - Current

Clinical Medical Assistant/ Front Desk

John Muir Health San Ramon Family Practice/ Endocrinology
05.2020 - 11.2021

Clinical Medical Assistant

Family Practice, Diabetes,endocrinology, Allergy and Weight Loss Center
05.2018 - 07.2019

Clinical Medical Assistant Extern

Diabetes and endocrinology
03.2017 - 11.2017

Certified Nursing Assistant

Center For Elders Independence
02.2016 - 01.2018

Certified Nursing Assistant

We Care To Care
06.2009 - 01.2016

Clinical Medical Assistant Certificate -

Contra Costa Medical Career Collegue

Certified Nursing Assistant -

Hillendale CNA/HHA School

High School Diploma -

Mt. Diablo High School
Erendira Marlen Carrillo