Eriana Bradley
Columbus,MS
Summary
Compassionate and dedicated professional with experience at Personal Care Services Midsouth, excelling in grooming assistance and emotional support. Proven ability to enhance client comfort and satisfaction through active listening and critical thinking, ensuring a safe and nurturing environment. Committed to delivering exceptional personal care and fostering meaningful relationships.
Positive and compassionate personality, with deep understanding of needs of individuals requiring personal care. Knowledge of basic healthcare practices and proficiency in assisting with daily living activities, including bathing and meal preparation. Committed to enhancing quality of life for clients by providing supportive and empathetic care.
Overview
2
2
years of professional experience
Work History
Personal Care Assistant
Personal Care Services Midsouth
Columbus, MS
11.2022 - 08.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Technical Support Representative
Kelly Connect
Remote
11.2022 - 08.2023
- Provided remote assistance to customers experiencing technical difficulties, guiding them through step-by-step resolutions with patience and professionalism.
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Maintained a high level of expertise on company products, ensuring accurate information was provided to customers at all times.
Daycare Worker
Evans Christian Daycare
Columbus, MS
09.2021 - 01.2022
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Education
High School Diploma -
Caledonia High School
Caledonia, MS05-2020
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Active listening
- Customer service
- Critical thinking
Timeline
Personal Care Assistant
Personal Care Services Midsouth
11.2022 - 08.2023
Technical Support Representative
Kelly Connect
11.2022 - 08.2023
Daycare Worker
Evans Christian Daycare
09.2021 - 01.2022
High School Diploma -
Caledonia High School