Erianae Richards

- Processing customer transactions.

- Handling payments.

- Scanning items.

- Bagging groceries.

- Assisting customers with inquires and returns.

- Maintained clean, trash-free workspaces to maximize productivity and safety.

- Took special orders for event catering and party trays, assisted customers by recommending additional items, condiments and garnishes.

- Made food according to standard recipes with requested changes for customer satisfaction.

- Listened to customer requests and suggested additional menu items as appropriate to upsell products.

- Greeted customers at counter to fulfill requests and answer questions.

- Screened phone calls.

- Scheduled consultations for the counselors.

- Handled scheduling meetings.

- Created proposals for potential contacts.

- Returned inquires via email.

- Managed all social media sites.

- Promoted the company's business through social media advertisement.

- Managed patient scheduling and appointment coordination for efficient clinic operations.

- Communicated effectively with patients to address inquiries and provide information.

- Assisted in maintaining accurate electronic health records and patient documentation.

- Mentored first year/transfer college students by providing guidance in recognizing and using all resources within the campus, that would create a successful college experience.

- Supported students by holding one on one meetings with intent to check in and enquire about the type of college experience they were having.

- Created academic workshops that provided students with information regarding campus programs and activities.

- Guided students in academic and career planning sessions.

- Facilitated workshops on study skills and time management strategies.

- Developed mentoring materials to support diverse student needs.

- Assisted students in navigating university resources and services.

- Mentored students on professional development topics such as communication skills, problem-solving and goal setting.

- Specialized in assisting children within the spectrum to participate in camp activities by assisting them with activities that involved strengthening their reading, writing and extracurricular skills.

- Conducted one on one meetings with children and educated them in understanding what positive coping skills are, which would result in each child being capable of managing their stress.

- Assisted children in having communication skills needed to interact with others. This was done by helping them engage with the other campers, as they participated in camp activities.

- Conducted one on one meetings with children and educated them on the meaning of self control, and how to manage uncontrollable outbursts.