Eric Alexander
Buena Vista,CO
Summary
Versatile restaurant professional with comprehensive experience in bartending and team leadership. Expertise in cocktail preparation, upselling menu items, and optimizing service efficiency, driving guest satisfaction in fast-paced environments.
Overview
1
1
Language
3
3
years of professional experience
Work History
Server and Bartender
Chacho's Restaurant
San Jose, CA
01.2014 - 01.2017
- Delivered attentive service to busy sections and large parties, enhancing guest satisfaction in a fast-paced restaurant.
- Mixed cocktails and served beer and wine while efficiently managing food and beverage orders.
- Processed payments, completed opening and closing duties, and maintained a stocked bar.
- Trained employees and coordinated team efforts during high-volume shifts to ensure smooth operations.
Operations Manager and Lead Cook
PHNOMNOM
San Jose, CA
01.2015 - 01.2016
- Led team during high-volume lunch and dinner service, ensuring speed and quality standards were met.
- Upsold menu items and coordinated partnerships with Food Truck Mafia and Off the Grid to enhance revenue opportunities.
- Streamlined daily operations to enhance efficiency and service quality.
- Managed inventory levels and ensured timely stock replenishment.
- Trained and supervised team members on operational procedures.
Bartender
The Barking Dog
Seattle, WA
06.2014 - 11.2014
- Opened bar and restaurant areas, crafted signature cocktails, and provided exceptional guest service to enhance customer experience.
- Managed delivery logistics for local breweries, leveraging in-depth knowledge of Seattle-area craft breweries to ensure timely service.
- Crafted and served a diverse range of cocktails and beverages.
- Maintained cleanliness and organization of the bar area and equipment.
- Engaged with customers to provide exceptional service and make recommendations.
Education
Bachelor of Arts - Pictorial Arts
San Jose State University
San Jose, CA01-2013
Skills
- Cocktail Preparation
- Beer and Wine Service
- Upselling
- Fast-paced service
- High-Volume Dining
- Payment Processing
- Payment handling
- Opening and Closing
- Inventory Restocking
- Order fulfillment
- Team Training
- Shift Leadership
- Menu enhancement
- Customer engagement
- Guest Relations
- Order fulfillment
Personal Information
Title: BARTENDER | HOSPITALITY PROFESSIONAL
Languages
Spanish
Limited
Timeline
Operations Manager and Lead Cook
PHNOMNOM
01.2015 - 01.2016
Bartender
The Barking Dog
06.2014 - 11.2014
Server and Bartender
Chacho's Restaurant
01.2014 - 01.2017
Bachelor of Arts - Pictorial Arts
San Jose State University