Eric Allard
Nashua,NH
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Ability to create friends within the workplace, as well as with customers while also being professional. As well as the ability to create complex diets to support clients needs and wishes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
FitLab Fitness Club
09.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
Social Media Manager
Home Depot
01.2019 - 03.2021
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
Sales Floor Associate
Lowes Home Improvment
01.2018 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Communication with customers professionally and proactively to provide product information and advice.
- Utilized customer feedback to improve services and apply best practices.
Education
Bachelors - Nutrition Dietician
Southern New Hampshire University
Hooksett, NH05.2021
High School Diploma -
Alvirne High School
Hudson, NH06.2017
Skills
- Spreadsheet Tracking
- Supply Management
- Correspondence Drafting
- Administrative Support
- File Management
- Customer Service
- Cash Handling
- Office Organization
- Project Management
- Diet Creation/Management
Certification
- Licensed Nutritionist
Timeline
Front Desk Receptionist
FitLab Fitness Club
09.2020 - Current
Social Media Manager
Home Depot
01.2019 - 03.2021
Sales Floor Associate
Lowes Home Improvment
01.2018 - 09.2020
Bachelors - Nutrition Dietician
Southern New Hampshire University
High School Diploma -
Alvirne High School
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