Eric Allen
Bella Vista,AR
Summary
Highly qualified Habitat ReStore evaluation and support professional with over fifteen years of direct experience. Areas of expertise include staff development and management, budget review and counseling, store performance analysis and coaching with a customer-centric and empathetic approach.
Overview
14
14
years of professional experience
Work History
Habitat ReStore Development and Support Consultant
Habitat For Humanity International
03.2013 - Current
- Provide full array of operational support to over 900 existing Habitat for Humanity ReStore operations throughout United States
- Work in partnership with Habitat ReStore Subcommittee and associated task forces to identify, develop and revise supporting resources for U.S. store network
- Develop and implement virtual and in-person learning opportunities to support affiliate and store leadership in achieving excellent retail operations
- Foster Habitat ReStore development through virtual consulting including personalized operational support and strategic recommendations
- Identify and maintain effective and relevant Habitat ReStore content on Knowledge Center, Habitat ReStore Yammer Community and Monthly News and Updates newsletter
- Support the Habitat ReStore Annual Report from development through publication. Including survey build, utilizing available channels to socialize and solicit survey engagement, report development and review and publication of final products
Habitat ReStore Director
Habitat For Humanity Of Springfield, Missouri
07.2009 - 02.2013
- Developed and managed all aspects of Habitat ReStore operations including: marketing, acquisitions, merchandising, cash management, safety, staff development and donor and volunteer recognition
- Implemented business strategies resulting in increased revenue, profitability and effectively engaging targeted demographics
- Interacted well with internal and external customers to build connections and nurture relationships
- Strong history of growth management, logistics, customer relations and policy development
Education
Bachelor of Science - Environmental Science
05.2009
Associate of Arts -
12.2006
Skills
- Ability to work independently or as collaborator
- Customer communication and empathy
- Strong written and verbal communication skills
- Creative problem solving
- Data analysis
- Presentation skills training and experience
- Curriculum development and implementation
- Ability to adapt to changing work environment needs
- Adept with changing technology
Timeline
Habitat ReStore Development and Support Consultant - Habitat For Humanity International
03.2013 - Current
Habitat ReStore Director - Habitat For Humanity Of Springfield, Missouri
07.2009 - 02.2013
Drury University - Bachelor of Science, Environmental Science
Ozarks Technical Community College - Associate of Arts,
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