Eric Allen
Omak,Washington
Summary
Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support.
Professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Motivated professional with several years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Hardworking Custodian equipped with expert knowledge of cleaning equipment, products and techniques. Focuses on completing tasks quickly and with high quality standards in mind. Maintains sanitation levels in and around company facilities as set forth by company standards.
Overview
6
6
years of professional experience
Work History
Security Officer
12 Tribes Resort Casino
Omak , Washington
08.2023 - 06.2024
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Inspected fire extinguishers to ensure they were properly charged and operational.
- Assisted in the development and implementation of security policies and procedures.
- Responded to alarms and conducted investigations as required.
- Performed first aid and CPR when necessary during emergency situations.
- Checked for safety hazards and took corrective action when necessary.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Investigated all reported incidents of theft or vandalism on premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Customer Service Representative
North 40 Outfitters
Omak , Washington
02.2022 - 05.2023
- Resolved customer complaints promptly and efficiently.
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Cook
Zips
Airway Heights , Washington
03.2021 - 01.2022
- Monitored stock levels of food items and ordered more when necessary.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Organized storage areas for efficient usage of space.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Adhered to food safety standards when storing and preparing foods.
- Supervised and trained kitchen staff on proper preparation techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Janitor
Cyrus O'leary's
Airway Heights , Washington
01.2021 - 07.2021
- Attend training sessions regularly to keep updated on new safety protocols.
- Empty wastebaskets and trash containers.
- Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Perform minor repairs on doors, locks and other related fixtures as needed.
- Clean windows, walls, ceilings, carpets and furniture in assigned areas.
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Maintain janitorial supply inventory.
- Sweep, mop and vacuum floors of all areas.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
- Replace light bulbs when needed.
- Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
Assistant Head Cook
Zingaro Food Truck
Eugene , OR
03.2018 - 10.2020
- Monitored food supplies and ordered additional items as needed.
- Prepared and cooked food according to recipes, using a variety of kitchen equipment.
- Maintained accurate inventory records of all ingredients used in production.
- Supervised subordinate cooks in the preparation of meals, ensuring quality standards were met.
- Trained staff on proper techniques for cooking various types of foods.
- Reviewed menus periodically to ensure that prices are updated accordingly.
- Evaluated performance of kitchen staff members regularly and provided constructive feedback.
- Assisted in developing new menu items and recipes for special events.
- Maintained open communication with front-of-house staff members regarding orders placed by guests.
- Established portion sizes and monitored the amount of food served during meal times.
- Scheduled shifts for kitchen personnel based on restaurant needs.
Sales Associate
Hot Topic
Eugene , OR
05.2018 - 08.2019
- Organized stockroom shelves according to size, color or style.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Developed promotional strategies to increase sales volume.
- Conducted inventories on a regular basis to track stock levels.
- Processed credit card transactions quickly and securely.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
- Developed trusting relationships with customers by making personal connections.
- Greeted customers and provided exceptional customer service.
Education
Culinary Arts - Food Industry
Job Corps
Yachats, OR03-2014
High School Diploma -
Omak High School
Omak, WA06-2012
Skills
- Identification verification
- Crime Prevention
- Emergency Management
- Staff Management
- Stationary surveillance
- Relationship building and management
- Physical Fitness
- High level of integrity
- Detail Oriented
- Fire safety training
- Incident Reporting
- Shift work experience
- Customer Service
- Recipe-based cooking
- Frying
- Sanitation
- Food handling
- Grilling
- Surface cleaning
- Food presentation
- Knife Skills
- Food Handler Certification
- Sales closing
- Inventory Control
- Upselling
- Product Sales
- Sales Forecasting
- Facilities Maintenance
- Chemical Handling
- Basic Repairs
Timeline
Security Officer
12 Tribes Resort Casino
08.2023 - 06.2024
Customer Service Representative
North 40 Outfitters
02.2022 - 05.2023
Cook
Zips
03.2021 - 01.2022
Janitor
Cyrus O'leary's
01.2021 - 07.2021
Sales Associate
Hot Topic
05.2018 - 08.2019
Assistant Head Cook
Zingaro Food Truck
03.2018 - 10.2020
Culinary Arts - Food Industry
Job Corps
High School Diploma -
Omak High School
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