Dedicated professional with many years overseeing diversified portfolio of commercial properties. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Property Manager
Citify Management Group
Los Angeles, CA
09.2017 - 08.2024
Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Developed and implemented effective leasing strategies to maximize occupancy rates.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Managed all maintenance requests from tenants in a timely manner.
Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Ensured that all rent payments were collected on time by following up with delinquent tenants.
Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Advised owners on potential improvements or investments that could increase the value of their properties.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Inspected properties regularly to identify deficiencies and schedule repairs.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Oversaw daily operations, maintenance, and administration of various properties.
Accounting Assistant
Citify Management Group
Los Angeles, CA
11.2016 - 09.2017
Reconciled bank accounts on a regular basis.
Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Performed account analysis and reconciliations, including bank statements and inter-company general ledger accounts.
Reviewed customer accounts to ensure accuracy of billing information and payment terms.
Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
Answered questions from customers regarding their billing or payment status.
Managed vendor relationships by ensuring timely payments and resolving disputes.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Received payments from customers via cash, check and credit cards to pay company invoices.
Coded invoices to maintain organized and accurate records.
Calculated and produced checks for utilities, taxes and other operational payments.
Business Owner
Cellstalk Marketing
Queen City, Manila Philippines
12.1998 - 08.2015
Developed business plan to secure financial backing from investors.
Identified and recruited staff members, including managers and sales personnel.
Managed inventory levels to meet customer demand while minimizing costs.
Ensured compliance with all local laws and regulations related to the business operations.
Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
Conducted regular meetings with employees to review progress towards company goals.
Resolved conflicts between employees or customers in a timely manner.
Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
Oversaw daily operations of the business and provided guidance when needed.
Kept records for production, inventory, income, and expenses.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Conferred with customers to understand needs and finalize purchase orders.
Retail Sales Supervisor
National Office Supply
Saipan, Marianas Pacific
04.1993 - 09.1998
Supervised staff of 10 retail sales associates and provided guidance on customer service, product knowledge and cash handling procedures.
Developed strategies to increase store profitability by analyzing monthly sales reports and identifying areas for improvement.
Trained new employees on store operations, customer service protocols, merchandise displays and use of point-of-sale systems.
Monitored employee performance and provided feedback to motivate team members to reach their goals.
Investigated customer complaints promptly and implemented corrective actions when necessary.
Assisted customers in selecting products that met their needs while adhering to company policy regarding pricing, promotions, returns and exchanges.
Collaborated with management team to create promotional campaigns that increased overall sales volume.
Evaluated inventory levels on a regular basis to ensure adequate stock was available for customers' needs.
Maintained high standards of cleanliness throughout the store including dusting shelves, vacuuming carpets and organizing merchandise displays.
Ensured proper security measures were taken at all times within the store including monitoring surveillance cameras during business hours.
Established strong relationships with vendors in order to secure competitive pricing on merchandise orders placed for the store location.
Dealt with customer complaints and rectified product and service issues.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Education
Associate of Arts - Graphic Design
Los Angeles Pacific College
Los Angeles, CA
04-2021
Associate of Science - Accounting
Los Angeles Pacific College
Los Angeles, CA
08-2019
Some College (No Degree) - Computer And Information Sciences
Los Angeles Pacific College
Los Angeles, CA
03-2017
Bachelor of Arts - Business Administration And Management
University of The East
Manila, Philippines
04-1990
Skills
Data Entry
Business Correspondence
Regulatory Compliance
Data Analysis
Account Reconciliation
Invoice Verification
General Ledger Entries
Invoicing and Billing
Administrative Support
Profit and loss analysis
MS Office
Accounts Payable and Receivable
Bank Reconciliation
Bookkeeping
Microsoft Excel
Accounts Payable
Computer-Generated Graphics
Digital and print editing
Languages
English
Professional
Tagalog
Professional
Timeline
Property Manager
Citify Management Group
09.2017 - 08.2024
Accounting Assistant
Citify Management Group
11.2016 - 09.2017
Business Owner
Cellstalk Marketing
12.1998 - 08.2015
Retail Sales Supervisor
National Office Supply
04.1993 - 09.1998
Associate of Arts - Graphic Design
Los Angeles Pacific College
Associate of Science - Accounting
Los Angeles Pacific College
Some College (No Degree) - Computer And Information Sciences
Los Angeles Pacific College
Bachelor of Arts - Business Administration And Management
Regional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management ServiceRegional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management Service