Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
CDL A Truck Driver
ALS Trucking Services LLC
03.2023 - Current
Managed efficient unloading of freight, inspected material, and documented customer concerns for supervisor.
Contributed to team success through effective communication, collaboration, and support of fellow drivers.
Reduced fuel costs with careful route planning and efficient driving techniques.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Team Lead
C&B Landscaping Management
01.2021 - 12.2022
Monitor over 20 properties to ensure landscape is kept thriving and healthy throughout the year
Lead group of 4-5 people to perform daily tasks and expectations in each specific job site
Use broad range of tools and equipment to perform various landscaping duties.
Shift Manager
Raising Cane's Chicken Fingers
02.2017 - 08.2020
Guiding and supervising 40+ employees to follow standards and assure customers are served quickly and efficiently
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
Efficiently resolved problems or concerns for satisfaction of all involved parties.
Scheduled staff to establish adequate coverage during peak business hours.
Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
C&B Landscaping Management, 01/2021, Present, Team Lead, Monitor over 20 properties to ensure the landscape is kept thriving and healthy throughout the year., Lead group of 4-5 people to perform daily tasks and expectations in each specific job site., Use a broad range of tools and equipment to perform various landscaping duties.
Raising Cane's Chicken Fingers, 02/2017, 08/2020, Shift Manager, Guiding and supervising 40+ employees to follow standards and assure customers are served quickly and efficiently., Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met., Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Raising Cane's Chicken Fingers, Bird Specialist and Certified Trainer, Trained 10+ employees about proper customer service, opening/closing procedures, proper food handling policies, and conflict resolution., Managed kitchen to ensure best quality of food and time being delivered resulting in restaurant being the 2nd fastest in the region., Reduced customer waiting times by managing the time food was being delivered and adjusted accordingly to customer flow.
Languages
Spanish
Native or Bilingual
Timeline
CDL A Truck Driver
ALS Trucking Services LLC
03.2023 - Current
Team Lead
C&B Landscaping Management
01.2021 - 12.2022
Shift Manager
Raising Cane's Chicken Fingers
02.2017 - 08.2020
Bachelor of Science - Marketing
The University of Texas At Dallas
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