Summary
Overview
Work History
Education
Skills
Timeline
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Eric Amtmanis

Middletown,CT

Summary

Adept at enhancing productivity and quality across various roles, from Coater Operator at Specialty Printing LLC to Quality Control Inspector. Excelled in waste disposal, surface preparation, and fostering teamwork. Achieved significant reductions in defects and downtime, demonstrating exceptional attention to detail and customer service acumen. Skilled in HTML5 and Microsoft Office, consistently exceeding production goals.

Overview

8
8
years of professional experience

Work History

Coater Operator

Specialty Printing LLC
10.2021 - 05.2024
  • Supported team members by cross-training in other manufacturing areas, building a more versatile workforce.
  • Consistently met or exceeded production goals through diligent attention to detail and efficient work practices.
  • Prevented equipment downtime by performing preventive maintenance tasks according to schedule requirements.
  • Assisted in training new employees on proper Coater Operator techniques, ensuring they quickly became valuable contributors to the team.
  • Minimized defects through vigilant visual inspection of coated materials before packaging for shipment.

Packer

American Distilling
08.2018 - 09.2021
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.

Quality Control Inspector

Mott Corporation
02.2018 - 05.2018
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Customer Service Representative

Verizon
11.2017 - 01.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Machine Operator

Deep River Plastics
04.2016 - 08.2016
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Education

Associate of Science - General Studies

Middlesex Community College
Middletown, CT
06.2013

Skills

  • Surface Preparation
  • Waste disposal
  • Color Matching
  • Batch mixing
  • Quality Control
  • Visual Inspection
  • Attention to Detail
  • Customer Service
  • Time Management
  • Teamwork and Collaboration
  • HTML5 proficiency
  • Computer Proficiency and Microsoft Office

Timeline

Coater Operator

Specialty Printing LLC
10.2021 - 05.2024

Packer

American Distilling
08.2018 - 09.2021

Quality Control Inspector

Mott Corporation
02.2018 - 05.2018

Customer Service Representative

Verizon
11.2017 - 01.2018

Machine Operator

Deep River Plastics
04.2016 - 08.2016

Associate of Science - General Studies

Middlesex Community College

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Eric Amtmanis