Eric Arner
Youngsville,NC
Summary
Results-oriented [Job Title] bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
20
20
years of professional experience
Work History
Director of Operations
Mutual Drug
Durham, NC
01.2021 - 01.2023
- Managed 165,000 sq ft distribution facility for full-line wholesaler serving pharmacies with $800M in sales, operating 2 shifts with staff of 70 associates including 10 direct reports
- Reduced receiving lines by 10% while sales increased by 20% through collaborations with purchasing, sales, and customer service
- Led annual fiscal inventories with net inventory discrepancy under 0.02%
- Reduced 2nd Shift turnover by 30% through improvements in onboarding and cross-training
- Managed relationships with courier services to control costs, enhance customer service and improved on-time delivery to over 96%.
Assistant Director of Operations
Mutual Drug
Durham, NC
01.2019 - 01.2021
- Lead company-wide team with cost reduction task that resulted in annual savings of $250,000
- Analyzed sales data to improved product placement which increased warehouse efficiency by 10%
- Revised policies and procedures to ensure compliance with Drug Enforcement Administration requirements and reduced controlled drug reporting errors by 75%.
Director of Operations
Southeastern Emergency Equipment
Youngsville, NC
01.2018 - 01.2019
- Managed supply chain operations for nationwide medical distribution company with $28M in annual sales operating 1 shift with a staff of 10 including 3 direct reports
- Designed new training and procedures that resulted in a 50% decrease in shipping errors
- Implemented new shipping programs including shipment consolidation and use of Transportation Management System that reduced LTL shipping costs by 5%
- Created new procedures to improve product rotation and decrease inventory waste.
Director of Pharmaceutical Operations
Southeastern Emergency Equipment
01.2009 - 01.2018
- Responsible for creation and growth of in-house pharmaceutical division that grew to account for $2.8M in annual sales
- Managed pharmaceutical vendor contracts and set customer pricing levels which resulted in profit margins 20% higher than company average
- Ran highly efficient inventory model with an average inventory turnover ratio of 21
- Developed a pedigree/DSCSA solution to meet federal requirements that resulted in saving of over $50,000 annually
- Managed pharmaceutical licensing in 30 states including Drug Enforcement Administration and state controlled substance licensing; served as company Designated Representative for pharmaceutical licensing
- Led business improvement work groups including: Master Data, Landed Cost, and ERP implementation which resulted in improved cost visibility and increase profitability.
Manager of Operations and Finance
Blue Ridge Medical
Nashville, TN
01.2003 - 01.2009
- Led day-to-day functions of a pharmaceutical distribution company with sales of $3.5M with a focus on managing resources to maximize profit while maintaining high levels of customer service
- Developed wholesale and other high value specialty customer accounts totaling $1M in sales and $300K in gross profit annually
- Analyzed business data to help maximize profitability, to include vendor pricing and reliability, inventory sales and movement, and shipping contracts
- Administered accounts receivable and payable functions minimizing bad-debt and maximizing cash flow.
Education
BA - Management
University of South Carolina-Moore School of Business
01.2003
BA - Management Science
University of South Carolina-Moore School of Business
01.2003
Skills
- Operations Management
- Continuous Process Improvement
- Logistics Management
- Employee Training & Development
- Inventory Control
- Customer Service
- Budgeting
- Facilities Maintenance
- Regulatory Compliance
- Purchasing
- MS Office Suite
- AS400
- Tableau
- Salesforce
- Data Analysis
- P&L Management
Industries
- Healthcare
- Pharmaceuticals
- Distribution
Affiliations
- Scoutmaster / ASM, Scouts BSA Troop 500
Awards
- Unit Leader of Merit, Scouts BSA, 2024
- Director of the Year, Southeastern Emergency Equipment, 2017
- Director of the Year, Southeastern Emergency Equipment, 2015
- Director of the Year, Southeastern Emergency Equipment, 2010
Linkedin Profile
https://www.linkedin.com/in/eric-arner/
References
References available upon request.
Timeline
Director of Operations
Mutual Drug
01.2021 - 01.2023
Assistant Director of Operations
Mutual Drug
01.2019 - 01.2021
Director of Operations
Southeastern Emergency Equipment
01.2018 - 01.2019
Director of Pharmaceutical Operations
Southeastern Emergency Equipment
01.2009 - 01.2018
Manager of Operations and Finance
Blue Ridge Medical
01.2003 - 01.2009
BA - Management
University of South Carolina-Moore School of Business
BA - Management Science
University of South Carolina-Moore School of Business
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