Eric Arsenault
Winthrop,MA
Summary
I am a senior undergraduate student studying psychology (BA) looking for a position in counseling/therapy. I have experience in customer service , effective communication, and problem-solving in the workplace.
Overview
6
6
years of professional experience
Work History
Retail Associate
Anime Zakka
Boston, MA
08.2022 - 07.2025
- Trained and mentored new team members on customer service best practices and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Developed engaging visual merchandising displays that enhanced customer experience and increased sales.
- Resolved customer inquiries efficiently, improving overall satisfaction and loyalty to brand.
GROCERY STOCKER
Winthrop Market Place
Winthrop, MA
09.2020 - 08.2021
- Scanned carton labels and shelf stickers to reconcile items on hand with inventory records.
- Checked shelf labels for each item for pricing accuracy.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Reviewed carton labels and work orders to decipher daily tasks.
LANDSCAPING CREW MEMBER
Winthrop Deparment of Public Works (DPW)
Winthrop, MA
07.2019 - 08.2020
- Operated landscaping equipment to maintain public green spaces efficiently.
- Collaborated with team members to execute seasonal landscape projects effectively.
- Assisted in planting, pruning, and maintaining trees and shrubs throughout community parks.
- Raked, mulched and compost leaved.
CASHIER
Target
Revere, MA
10.2019 - 01.2020
- Operated cash register, processing transactions accurately and efficiently.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
- Maintained clean and organized checkout area, ensuring compliance with safety standards.
Education
Bachelor of Arts - Psychology
University of Massachusetts Boston
Boston, MA05.2026
Skills
- Reliability
- Customer engagement
- Cash handling accuracy
- Verbal and written communication
Awards & Honors
Honor Roll
Timeline
Retail Associate
Anime Zakka
08.2022 - 07.2025
GROCERY STOCKER
Winthrop Market Place
09.2020 - 08.2021
CASHIER
Target
10.2019 - 01.2020
LANDSCAPING CREW MEMBER
Winthrop Deparment of Public Works (DPW)
07.2019 - 08.2020
Bachelor of Arts - Psychology
University of Massachusetts Boston