Eric Arthur

• Stocking and restocking inventory
• Ensuring assigned batch and inventory lists are accurate
• Maintains a clean work area to help ensure that merchandise remains clean and to help prevent work related injuries
• Carefully places merchandise containers on conveyor as requested, ensuring the route information is visible
• Promptly retrieves merchandise from floors, under shelves and from conveyor
• Assists with inventory procedures as requested
• Actively assist in conducting Inventory as required
• Work overtime when necessary and participate in physical inventory
• Maintained optimal stock levels through efficient communication with purchasing team regarding reorder needs.
• Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.

• Pick, induct, sort, and pack orders using RF technology and computers/scanners
• Ticketed and distributed merchandise, filled orders, and made boxes while maintaining a safe and clean work environment
• Worked across all departments performing various functions of the Merchandise Processor position on a regular, consistent basis
• Picked merchandise from multiple levels of shelving and moved items to open areas in plastic totes or cardboard boxes
• Utilized RF technology, computers, and scanners for picking, inducting, sorting, and packing orders
• Processed high volumes of merchandise efficiently and accurately
• Prepped merchandise from cartons, separating items by color, size, and style to facilitate efficient order fulfillment
• Applied price tags and other labels to merchandise, distributing items to the appropriate areas for order fulfillment

Troubleshot and fixed system and application problems by carefully analyzing and solving complex
technical issues.
* Monitored and analyzed security logs and alerts generated by security tools such as SPLUNK to identify
potential security incidents
* Possess a strong grasp of cybersecurity principles, IT systems, and networking technologies
* Deployed, automated, maintained, and managed AWS cloud-based production system, to ensure the
availability, performance, scalability, and security of production systems using terraform.
* Ensure timely and accurate documentation by recording events, problems, and resolutions in the
ticketing system, ensuring timely and accurate documentation.
* Managed user accounts and permissions, set up web servers, file servers, firewalls, and directory
services, and resolved basic issues with Apache.
* I'm well-versed in IT best practices, particularly Agile methodologies, and adept at utilizing project
management tracking software like Jira to streamline workflows and enhance team collaboration.
* Oversee the installation of client department-specific applications and systems. Ensure installations are
in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.

• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Maintained office PCs, networks and mobile devices.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.