Eric Arzuagas
Onalaska
Summary
Dynamic manager with a proven track record at Midwest Petroleum Corp, excelling in project management and employee training. Skilled in data analysis and performance evaluation, I drive continuous improvement and optimize workflows. Adept at conflict resolution, I foster team collaboration to achieve strategic goals and enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
MANAGER
Midwest Petroleum Corp
ST LOUIS
08.2007 - 12.2009
- Managed project timelines to ensure timely completion of deliverables.
- Developed training programs to improve employee performance and engagement.
- Analyzed workflow data to identify areas for improvement and optimization.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
Public Safety Officer
Gateway Regional Medical Center
Granite City
07.2005 - 08.2007
- Conducted regular patrols to monitor premises and deter potential security threats.
- Enforced safety protocols to protect personnel and property in various environments.
- Responded promptly to emergencies, coordinating with local law enforcement and emergency services.
- Provided assistance during community events, ensuring safety and crowd control measures were followed.
- Maintained detailed logs of incidents and daily activities for operational transparency.
- Trained new recruits on safety procedures and emergency response protocols effectively.
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Assisted in investigating incidents, gathering information, and documenting findings thoroughly.
- Responded quickly to alarms, calls for assistance, emergencies, or reports of suspicious persons or activities.
- Prepared detailed incident reports following investigations.
- Inspected buildings and grounds to detect signs of intrusion or vandalism.
Night Manager
Seven Eleven
Florissant
01.2005 - 08.2007
- Supervised nightly store operations ensuring compliance with company policies.
- Coordinated cash handling procedures, ensuring secure transactions and deposits.
- Resolved customer inquiries and complaints to enhance shopping experience.
- Monitored sales floor for safety hazards, addressing issues promptly.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Managed emergency situations such as fires, medical emergencies or criminal activity.
Non Comissioned Officer
US Army
FT RILEY
06.2000 - 08.2005
- Participated in regular meetings with upper management regarding progress updates on current initiatives.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Supervised subordinate staff in carrying out daily duties and activities.
- Implemented new technologies to enhance workplace productivity levels.
- Directed the allocation of resources for project and operational needs.
- Directed strategic planning and implementation of organizational goals.
- Conducted performance evaluations and provided constructive feedback.
- Implemented risk management strategies to mitigate potential threats.
- Ensured the security and confidentiality of sensitive information.
- Managed team of professionals to ensure operational efficiency and effectiveness.
- Led training and development programs to enhance team skills and performance.
Education
High School Diploma -
ST THOMAS AQUINAS
Florissant, MO05-1999
Skills
- Project management
- Employee training
- Data analysis
- Performance evaluation
- Workflow optimization
- Conflict resolution
- Team building
- Risk assessment
- Customer service
- Strategic planning
- Resource allocation
- Emergency response
- Communication skills
- Time management
- Coaching and mentoring
- Lead generation
- Financial records oversight
- Revenue management
- Performance evaluations
- Business administration
- Networking strategies
- Innovation management
- Business development
- Decision-making
- Recruiting and interviewing
- Risk management
- Trend analysis
- Workforce management
- Negotiation
- Change management
- Policy and procedure development
- Operations management
- Documentation and reporting
- Financial management
- Inventory management
- Product management
- Regulatory compliance
- Stakeholder management
- Competitor research
- Expectation setting
- Cross-functional teamwork
- Complex Problem-solving
- Budget control
- Cross-functional team management
- Task delegation
- Disciplinary techniques
- Shift scheduling
- Continuous improvement
- Training and development
Timeline
MANAGER
Midwest Petroleum Corp
08.2007 - 12.2009
Public Safety Officer
Gateway Regional Medical Center
07.2005 - 08.2007
Night Manager
Seven Eleven
01.2005 - 08.2007
Non Comissioned Officer
US Army
06.2000 - 08.2005
High School Diploma -
ST THOMAS AQUINAS
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