Summary
Work History
Education
Skills
Timeline
Generic

Eric Atkins Jr

Auburn Hills,MI

Summary

Proven track record in maintaining pristine environments at the University of Michigan, coupled with a knack for enhancing customer satisfaction at Boost Mobile. Expert in cleaning and sanitizing, alongside exceptional customer service skills, led to significant improvements in operational efficiency and client loyalty. Demonstrates a strong ability to work independently and a dependable nature, crucial for high-stakes environments.

Work History

Custodian

University of Michigan
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Package Handler

FedEx
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Sales Associate

Nike Factory Outlet
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Customer Service Representative

Boost Moblie
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma -

Flex Highschool
Pontiac, MI
06.2020

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service

Timeline

Custodian

University of Michigan

Package Handler

FedEx

Sales Associate

Nike Factory Outlet

Customer Service Representative

Boost Moblie

Diploma -

Flex Highschool

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Eric Atkins Jr