Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eric Atwell

Mesa,AZ

Summary

Dedicated Mortuary Transportation Care Specialist with a proven track record at Foundation Partners Group, adept at maintaining confidentiality and dignity while ensuring compliance with health regulations. Skilled in secure documentation and recordkeeping, I excel in problem-solving and communication, consistently delivering respectful service during sensitive situations.

Overview

6
6
years of professional experience

Work History

Mortuary Transportation Care Specialist

Foundation Partners Group
02.2025 - Current
  • Safely and respectfully transport decedents from hospitals, homes, hospices, and other facilities to funeral homes, crematories, or medical examiners.
  • Ensure proper identification and documentation of decedents before, during, and after transport.
  • Handle remains with dignity and follow established health, safety, and infection-control protocols.
  • Prepare and secure decedents for transport using body bags, stretchers, and lifting equipment when necessary.
  • Maintain confidentiality and sensitivity when interacting with families, medical staff, and law enforcement.
  • Accurately record all transport details into digital and/or paper-based systems (pickup location, time, date, decedent information, chain-of-custody forms).
  • Verify and log identification tags, authorization paperwork, and other required documentation

Bar Supervisor

Jake’s Unlimited
01.2023 - 02.2025
  • Supervised daily bar operations, ensuring adherence to safety and cleanliness standards.
  • Trained staff on drink preparation techniques and customer service best practices.
  • Managed inventory levels, coordinating with suppliers for timely replenishment of stock.
  • Implemented new cocktail menu items based on customer feedback and seasonal trends.

Dispatcher

Valley Express Towing And Auto Repair
11.2022 - 02.2024
  • Dispatching Calls: Receive requests from law enforcement agencies, private clients, and roadside assistance providers, then assign tow trucks to the proper location.
  • Coordinating Drivers: Maintain constant communication with tow truck operators to provide location details, incident updates, and instructions.
  • Prioritizing Calls: Evaluate urgency (e.g., accident scene vs. private impound) and assign resources accordingly.
  • Incident Coordination: Communicate with police officers, highway patrol, and sheriff’s departments regarding:
  • Accident response
  • Impound requests
  • Evidence holds

  • Regulatory Compliance: Ensure tows ordered by law enforcement follow legal requirements and that proper paperwork (e.g., impound authorization, case numbers) is collected.
  • Clear Communication: Provide officers with tow truck ETA, operator details, and confirmation of vehicle removal.
  • Court & Evidence Support: Maintain detailed and accurate records that may be used in legal proceedings.
  • Accurate Logging: Enter details of each tow call into the dispatch system, including:
  • Caller information
  • Vehicle details (make, model, license plate, VIN)
  • Tow location and destination
  • Law enforcement case/incident numbers
  • Maintaining Records: Update and archive tow tickets, impound reports, and driver logs for compliance and auditing.
  • Inventory Tracking: Document vehicle status, condition reports, and items received during impound.

IT Technician

Wilson School District #7
07.2019 - 09.2021
  • Technical Support: Provide hardware, software, and network troubleshooting for staff, faculty, and students.
  • System Maintenance: Install, configure, and update computer systems, mobile devices, and educational software.
  • User Assistance: Guide students and staff in using school technology, ensuring systems run smoothly with minimal downtime.
  • Accurate Input: Enter and update student records, attendance logs, and technology asset information into secure databases.
  • Database Management: Maintain digital records of student accounts, login credentials, device assignments, and helpdesk tickets.
  • Quality Control: Regularly audit entries to correct errors, ensure consistency, and keep data current.
  • Reporting: Generate and deliver reports for administrators (e.g., usage logs, incident reports, or security compliance checks).
  • Data Protection: Safeguard sensitive student information (e.g., personal details, academic records, and login credentials) in compliance with FERPA and school privacy policies.
  • Access Control: Manage user permissions and ensure only authorized staff can access confidential student data.
  • Cybersecurity Measures: Implement antivirus tools, firewalls, and secure authentication methods (such as two-factor authentication).
  • Incident Response: Monitor for potential breaches or misuse of student information and report/respond promptly.
  • Training & Awareness: Educate staff and students on best practices for password safety, phishing awareness, and responsible digital use.

Education

High School Diploma -

Mesa High School
Mesa
05.2016

Skills

  • Fast and accurate typing with attention to detail
  • Proficiency in database systems (eg, SIS, CRM, or asset management software)
  • Data verification and error-checking for quality assurance
  • Recordkeeping and digital file management
  • Generating reports and maintaining logs with consistency
  • Knowledge of privacy regulations (eg, FERPA, HIPAA, or GDPR where applicable)
  • User account and access control management
  • Secure data handling and encryption practices
  • Familiarity with cybersecurity tools (antivirus, firewalls, MFA)
  • Incident response and risk assessment awareness
  • Confidentiality and discretion with sensitive information
  • Strong written and verbal communication
  • Professional phone and email etiquette
  • Organizational and time-management abilities
  • Ability to prioritize tasks and meet deadlines
  • Problem-solving and critical thinking under pressure
  • Team collaboration and cross-department coordination
  • Dependability, punctuality, and integrity
  • Adaptability to changing technology and procedures
  • Proper use of stretchers, gurneys, and lifting equipment
  • Respectful and professional handling of human remains
  • Knowledge of proper lifting techniques to prevent injury
  • Adherence to OSHA, health, and safety regulations
  • Secure packaging, tagging, and documentation of decedents
  • Maintaining dignity, confidentiality, and chain of custody

Timeline

Mortuary Transportation Care Specialist

Foundation Partners Group
02.2025 - Current

Bar Supervisor

Jake’s Unlimited
01.2023 - 02.2025

Dispatcher

Valley Express Towing And Auto Repair
11.2022 - 02.2024

IT Technician

Wilson School District #7
07.2019 - 09.2021

High School Diploma -

Mesa High School

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Eric Atwell