Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
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Eric Bahunde

Washington,DC

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through Number years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Administrative Assistant

KENYA AIRLINES
01.2017 - 12.2023
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Aviation Mechanic

Delta Air Lines, Inc
03.2011 - 03.2014
  • Ensured adherence to strict safety protocols while working on high-risk tasks such as fuel system maintenance and electrical wiring repairs.
  • Conducted thorough pre-flight inspections, identifying any potential hazards or malfunctions before takeoff to ensure passenger safety.
  • Enhanced aircraft safety by performing routine maintenance and inspections on various aircraft systems.
  • Supported continuous improvement efforts within the maintenance department through regular process evaluations and recommendations for enhanced efficiency measures.
  • Participated in corrosion control initiatives that preserved the structural integrity of each aircraft, preventing costly damage or failures down the line.
  • Achieved rapid turnaround times for emergency repairs when necessary, minimizing disruption to flight schedules and customer inconvenience.
  • Collaborated with other maintenance departments to address shared issues or concerns, fostering a cohesive team environment within the facility.
  • Contributed to successful FAA audits by maintaining up-to-date knowledge of industry standards and regulatory requirements throughout daily operations.

Sales Manager

Nevillah Medical Supplies Company
01.2000 - 08.2008
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Bachelor Of Science - Aeronautical Engineering Technologies

Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
05.2015

Associate Of Applied Science - Aviati Maintenance

University of District of Columbia
Washington, DC
05.2013

Diploma - General Studies

James Madison High School
Norcross, GA
05.2011

Skills

  • Calendar Management
  • Expense Reporting
  • Bookkeeping
  • Office Administration
  • Research
  • Workflow Optimization
  • Travel Coordination
  • Reception oversight
  • Invoice Processing
  • Information Security
  • Proposal Writing
  • Database Management
  • Clerical Support
  • Scheduling
  • Quality Assurance
  • Report Writing
  • Spreadsheet Management
  • Data Entry
  • Document Control
  • Internet Research
  • Business Correspondence
  • International Classification of Diseases (ICD9CM)
  • Payroll and budgeting

Accomplishments

  • Increased office productivity Number% by implementing numerous process improvements.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Recognized by customers and Job Title for expedient and effective service.
  • Earned "Award" in Year.
  • Accomplished improvement through actions.
  • Advanced from Job Title to Job Title within Timeframe for reason for promotion.
  • Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of Focus or report.
  • Successfully resolved Number customer issues per Time period.
  • Managed name area.
  • Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Responded to over Number customer inquiries each day.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Oversaw description project, resulting in improvement.

Affiliations

  • Association of Health Care Administrative Assistants (AHCAA)
  • Member, International Association of Administrative Professionals (IAAP)
  • National Association of Social Workers
  • American Marketing Association

Certification

  • Area of certification Training - Timeframe
  • Airframe and Powerplant- FAA Certificate
  • Avionics Certificate

Languages

Swahili
Full Professional

Timeline

Administrative Assistant

KENYA AIRLINES
01.2017 - 12.2023

Aviation Mechanic

Delta Air Lines, Inc
03.2011 - 03.2014

Sales Manager

Nevillah Medical Supplies Company
01.2000 - 08.2008

Bachelor Of Science - Aeronautical Engineering Technologies

Embry-Riddle Aeronautical University - Daytona Beach

Associate Of Applied Science - Aviati Maintenance

University of District of Columbia

Diploma - General Studies

James Madison High School
Eric Bahunde