ERIC BALDRY
Mt Pleasant, MI,US
Summary
With years of experience in customer service and hands-on skills, I am adept at repairing cars and computers, ensuring efficient and accurate repairs. Customer-oriented Organized Safety and compliance GPS and route planning Adept at recordkeeping Safe driver training Vehicle inspections Safety-conscious Power tools Hand tools First Aid/CPR Budgets Vehicle checklists Brake systems Oil changes Auto and engine repair Steering systems
Overview
4
4
years of professional experience
Work History
Installation Technician
Doug's Small Engine Sales & Service
Mt Pleasant, MI
03.2024 - Current
- Installed new equipment according to manufacturer specifications and customer requirements.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
- Tested completed installations to verify functionality and compatibility with other devices.
- Repaired malfunctioning components in existing systems as needed.
- Followed detailed instructions while installing new equipment in accordance with industry standards.
- Assisted other technicians with complex installations when necessary.
- Hoisted, measured, tested and drilled for various products safely and efficiently.
- Maintained clean tools, test equipment and work motor vehicles.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Coordinated efforts with other workers involved in installing and maintaining equipment and components.
- Repaired equipment with new parts and replaced inoperable items.
- Fostered positive relationships with customers, providing advice and support on technical queries.
- Conducted quality assurance tests post-installation to guarantee functionality and performance standards.
- Managed inventory of tools and equipment, ensuring availability for scheduled installations.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed new components or replaced defective parts to restore functionality.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Dasher
DoorDash
Mt Pleasant, MI
03.2023 - Current
- Adhered to company policies and procedures when delivering food orders.
- Regularly cleaned and sanitized vehicle interior surfaces such as door handles, steering wheel, after each shift.
- Verified order accuracy upon pickup from restaurant and ensured that all items were included before departing for delivery.
- Took initiative in resolving customer complaints in a professional manner.
- Maintained an organized, clean and safe vehicle at all times.
- Utilized GPS navigation tools for efficient route planning between multiple deliveries.
Instacart Shopper
Instacart
Mt Pleasant, MI
03.2023 - Current
- Delivered groceries on time according to company standards for customer satisfaction.
- Satisfied customers with quick, accurate service under tight deadlines.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Organized consistent hourly deliveries by smoothly selecting and purchasing items.
Team Trainer
Taco Bell
Hastings, MI
10.2021 - 12.2022
- Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests
- Handled diner complaints with the kitchen staff and promptly served replacement menu items
- I took orders, dealt with the customer's issues, handled transactions, made food, and did general housekeeping.
General Manager
Smokey Mountain Tobacco 2
Hastings, MI
07.2020 - 10.2021
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Tracked monthly sales to generate reports for business development planning.
Education
Skills
- Customer-oriented
- Organized
- Safety and compliance
- GPS and route planning
- Adept at recordkeeping
- Safe driver training
- Vehicle inspections
- Safety-conscious
- Power tools
- Hand tools
- First Aid/CPR
- Budgets
- Vehicle checklists
- Brake systems
- Oil changes
- Auto and engine repair
- Steering systems
- Assembly and installation
- Telecommunications
- Diagnostic abilities
- Work Inspection
- Troubleshooting and diagnosis
- Problem Analysis
- Basic Carpentry
- Electrical Troubleshooting
- Quality Assurance
- Troubleshooting
- Cable Management
- Data Evaluation
- Diagnostic Testing
- Project Management
- Equipment Installation
- Issue Resolution
- Customer Service
- Maintenance and repair
- Worksite safety
- Logical and perceptive
- Drawing interpretation
- Installation tools
Timeline
Installation Technician
Doug's Small Engine Sales & Service
03.2024 - Current
Dasher
DoorDash
03.2023 - Current
Instacart Shopper
Instacart
03.2023 - Current
Team Trainer
Taco Bell
10.2021 - 12.2022
General Manager
Smokey Mountain Tobacco 2
07.2020 - 10.2021
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