Eric Baldwin
Pensacola,FL
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Skilled Production Worker offering 4 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Committed with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Machine Operator
National Standard Parts Associates
03.2019 - Current
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Replenished materials and supplies as needed to maintain production.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Operated multiple machines simultaneously to meet production requirements.
Piles Operator
Swennerton Renewable Energy
03.2017 - 11.2019
- Reduced downtime by performing regular maintenance checks on heavy equipment, ensuring optimal performance.
- Enhanced productivity by skillfully operating heavy machinery for various construction and excavation projects.
- Installing solar panels.
- Maintenance on broken solar panels.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Enhanced production efficiency by implementing optimized machine settings and routine maintenance procedures.
Call Center Representative
Alorica
03.2017 - 09.2017
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Identified opportunities for upselling products or services, resulting in increased revenue generation for the company.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
Furniture Assembler
A To Z Furnishings
09.2014 - 09.2016
- Enhanced furniture assembly efficiency by streamlining processes and improving workflow.
- Reduced assembly time for complex furniture pieces by implementing effective time management strategies.
- Increased customer satisfaction by ensuring proper alignment and fit during the assembly process.
- Improved workplace safety by adhering to company protocols and properly maintaining tools and equipment.
- Contributed to team success with consistent high-quality workmanship in assembling various types of furniture.
Lead Barback
Seville Quarter
03.2007 - 09.2014
- Enhanced customer satisfaction by efficiently preparing and stocking bar with necessary supplies.
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Ensured smooth operations by assisting with inventory management and promptly replenishing low stock items.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity among staff.
- Demonstrated excellent communication skills while collaborating with staff members to address customer needs quickly.
- Optimized operational efficiency by routinely assessing bar equipment for performance issues and scheduling maintenance as needed.
- Reduced waste levels by monitoring liquor usage patterns and adjusting order quantities accordingly, optimizing profit margins without sacrificing quality or selection availability.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted in setting up and breaking down bar area for special events.
- Replaced empty kegs and soda syrups.
- Restocked ice, condiments, and snacks.
Education
High School Diploma -
Escambia High School
05.2004
Skills
- Equipment Inspection
- Preventive Maintenance
- Equipment Operation
- Materials Management
- Technical Support
- Customer Service
- Supply Ordering
- Stock Rotation
- Cleaning Procedures
- Task Delegation
Certification
Dive Certification - 2023
Timeline
Machine Operator
National Standard Parts Associates
03.2019 - Current
Piles Operator
Swennerton Renewable Energy
03.2017 - 11.2019
Call Center Representative
Alorica
03.2017 - 09.2017
Furniture Assembler
A To Z Furnishings
09.2014 - 09.2016
Lead Barback
Seville Quarter
03.2007 - 09.2014
High School Diploma -
Escambia High School
Dive Certification - 2023
Nitrex Certification - 2023
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